Multi-Agency Emergency Dispatcher (Police/Fire/EMS) - Madison

National Public Safety Careers; Forrest City (AR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

National Public Safety Careers in Madison, AR is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, you may process calls and manage radio assignments for several disciplines.

The role requires understanding of response procedures, clear communication, ability to recognize changing priorities, and to coordinate assistance while staying within training and authority.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Public safety dispatcher credentials (where required)

Job description

National Public Safety Careers in Madison, AR is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, you may process calls and manage radio assignments for several disciplines.

The role requires understanding of response procedures, clear communication, ability to recognize changing priorities, and to coordinate assistance while staying within training and authority.