Multi-Agency Emergency Dispatcher: Police/Fire/EMS

National Public Safety Careers; Kingsley (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Continuing education

Shift differentials

Certification incentives

Job summary

National Public Safety Careers advertises Police/Fire/EMS Dispatcher opportunities in Plymouth. Dispatchers coordinate emergency responses across agencies and may process calls and radio assignments in a combined communications environment.

These roles require clear communication, the ability to manage priorities, and adherence to procedures. Training and credentials vary by agency, with overtime and shift work often involved.

Qualifications

• High school diploma or equivalent commonly required.
• Cross-training or prior dispatch experience often preferred.
• Credentials may be required depending on assignment and vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch units according to approved response plans.
• Coordinate incidents requiring multiple emergency services.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Communication skills

Multitasking

Decision making

Radio communications

Emergency procedures

Interagency coordination

Education

High school diploma or equivalent

Public safety credentials (as required)

Experience in dispatch disciplines (preferred)

Job description

National Public Safety Careers advertises Police/Fire/EMS Dispatcher opportunities in Plymouth. Dispatchers coordinate emergency responses across agencies and may process calls and radio assignments in a combined communications environment.

These roles require clear communication, the ability to manage priorities, and adherence to procedures. Training and credentials vary by agency, with overtime and shift work often involved.