MTS Consultant: Real-Time Payments & Middleware Expert

TechDigital Group; Charlotte (NC); Vor Ort; Vollzeit

Zusammenfassung

A technology solutions provider in Charlotte, NC is looking for a Technical Specialist with expertise in MTS and payment processing. The ideal candidate will have extensive experience in LINUXX/UNIX environments, ACI MTS Area Configuration, and troubleshooting MTS setups. Responsibilities include script preparation for SOD/EOD, MTS installations, and resolution of environmental issues. This role also requires strong analytical and communication skills, along with experience in Agile methodologies.

Qualifikationen

• Hands-on experience with LINUX, UNIX/AIX platforms and Shell scripting.
• Experience with ACI MTS Area Configuration and troubleshooting MTS setups.
• Experience in Banking Wire Transfer Payments Processing with a focus on MTS.

Aufgaben

• Prepare and run SOD/EOD scripts for MTS.
• Install and configure MTS Web UI/SUI.
• Load and activate cartridges within MTS.

Kenntnisse

LINUX

UNIX/AIX

Shell scripting

ACI MTS Area Configuration

Database handling (ENTIA, Oracle, DB2)

IBM MQ

Troubleshooting MTS configurations

MTS Video and Web UI

Banking Wire Transfer Payments

SWIFT message standards

Agile environment experience

Jobbeschreibung

Per business leaders, it is required that we have "L2 " equivalent techs providing support to advanced tech savvy end users in the medical robotics industry. A variety of L2 level responsibilities exist supporting the users and their MLL technologies across a wider breadth of PC footprint. • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
• Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
• Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
• Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
• Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
• Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
• Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
• Responsible for partnering with the business units supported to understand the business impact of support issues.
• Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.
• Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.
• Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
• Demonstrates creativity and initiative in problem solving.
• Technical documentation of hardware/software additions or changes.
• Updates inventory additions and changes to the inventory database.
• Updates and closes trouble tickets and service requests.
SKILLS NEEDED
• 5+ years of progressive experience in the desktop environment, at least 1 year with desktop Linux environment, knowledge of validated systems (GxP)
• Advanced knowledge and understanding of Windows desktop operating systems
• Advanced knowledge and understanding of Linux on the desktop, requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts, pearl
• Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization
• Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
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• Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 7, Windows 10, Linux) and office automation software, with expert level knowledge in at least one area of specialization.
• Ability to perform troubleshooting and analysis of Microsoft Office 365
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
• Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
• A demonstrated ability to encourage and model positive cross-team partnerships.
• Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
• Audio Video setup and troubleshooting skills.
• Knowledge of printer Maintenance.
Nice to have - Windows Domain and Azure knowledge
PREFERRED QUALIFICATIONS
• College degree or equivalent experience
• Microsoft Certified Systems Engineer (MCSE)