MSF Technician

Fire-Fighter-Sales-and-Service-Company; Morgantown (WV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Job summary

Fire Fighter Sales and Service Co. is seeking a Fire Alarm Systems Service Technician to install, inspect, test, repair, and maintain fire alarm systems and related safety equipment at customer sites in Morgantown and surrounding areas.

The role requires NICET certification when possible, WV electrical licensing as applicable, and the ability to participate in a rotating on-call schedule. Strong communication and safety focus are essential.

Qualifications

• High School diploma or equivalent required.
• NICET certification preferred; must be obtained within the first year of employment (company-funded).
• Proficient in troubleshooting hardware issues and interpreting blueprints and wiring schematics.

Responsibilities

• Install and repair fire alarm, security, CCTV and access control systems.
• Test and inspect fire alarm and suppression systems; perform preventive maintenance per NFPA standards.
• Complete NFPA-compliant reports and accurate documentation.

Skills

Troubleshooting

Team player

Customer service

Written/verbal communication

Education

High School diploma or equivalent

NICET certification (preferred; within 1 year)

Tools

Multimeters

Blueprints/wiring schematics

Job description

Job Summary: The Fire Alarm Systems Service Technician is responsible for the installation, inspection, testing, repair, and ongoing maintenance of fire alarm systems and related safety equipment. This role requires a solid understanding of fire alarm components, applicable codes, and troubleshooting techniques. The technician will work both independently and as part of a team to ensure systems are compliant, operational, and meet customer expectations for safety and reliability.Essential Duties and Responsibilities: The following list is intended to describe the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. The employer reserves the right to change or assign other duties to this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Install and repair security systems, CCTV/camera systems, and access control systems.Troubleshoot, repair, inspect, and test a variety of fire alarm and fire suppression systems.Perform preventative maintenance on fire alarm systems in accordance with NFPA standards.Communicate directly with customers to resolve technical issues and ensure satisfaction.Complete all NFPA-compliant reports and maintain accurate documentation.Participate in a rotating 24-houremergency on-call schedule once fully trained and qualified.Obtain and maintain required certifications including: NICET certifications, West Virginia electrical license, and Ohio fire Marshall license (All company-funded).Provide technical insights and field findings to the sales department for proposal and quote development.Ensure all compliance documentation is completed, including time sheets, billing, deficiency reports, and rescheduling follow up.Collaborate with sales staff to review and consult on system proposals and engineered designs.Assist with RMA coordination and support the service, installation, and mechanical teams as needed.Participate in design reviews and provide final approval on system installations.Demonstrate professional punctuality and a consistent work ethic.Follow a defined career development path, with potential advancement into roles such as sales representative, construction manager, or systems operation manager.Job Requirements:High School diploma or equivalent required.Prior experience working with fire alarm systems.NICET certification is preferred; must be obtained within the first year of employment (company-funded).Proficient in troubleshooting hardware issues, interpreting blueprints and wiring schematics, and using tools such as multimeters.Strong written and verbal communication skills.Highly organized and detail oriented.Proven ability to work effectively as a team player.Demonstrated customer service experience.Willingness and ability to work overtime as needed.Flexible and able to adapt to changing priorities with short notice.Must have a clean driving record and access to reliable transportation.Ability to pass a drug screening as a condition of employment.Work Environment/Physical Requirements:Frequent work at off-site customer facilities, which may include clean and unclean environments, and exposure to hot or cold conditionsMust be able to lift 50+ pounds and use proper equipment to maneuver 300-lb cylindersComfortable working at heights, including climbing and ladders and operating lifts when necessaryPersonal protective equipment such as safety shoes, hard hats, and other site-specific safety gear may be requiredCompany uniforms providedWillingness to travel, including occasional overnight stays as neededCompensation & Benefits:Medical, dental, and vision insurance plansCompany-paid life insurance and long-term disability coverage.Optional supplemental benefits.Paid time off (PTO) starting in your first year of employment.Seven (7) paid holidays annually.401(k) plan with safe harbor match, including both traditional and Roth options.Business casual office environment.Employee referral program with bonus opportunities.Company-provided work attire featuring our logo.-Direct Applicants Only - No Third-Party Recruiters-Fire Fighter Sales and Service Co. is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran, or military status.