MSAT Technology SME Team Lead

GlaxoSmithKline; United States; Hybrid; USD 130,000 - 190,000; Full time

Job summary

GlaxoSmithKline in the United States seeks a senior MSAT leader to guide a technical execution team across the manufacturing lifecycle. You will drive problem solving, persistently improve processes, and ensure readiness for changes in collaboration with operations, quality, and engineering.

The role emphasizes hands‑on leadership, practical problem solving, and development of the team, with a strong focus on GMP and regulatory compliance in a hybrid onsite environment.

Qualifications

• Bachelor's degree in engineering, life sciences or related technical field.
• 8+ years of experience in pharmaceutical or biopharmaceutical manufacturing or MSAT roles.
• Experience with process troubleshooting, investigations and technical change execution.
• Experience leading small to medium technical teams or project groups.

Responsibilities

• Lead and develop a multidisciplinary MSAT Technical Execution team to deliver reliable day‑to‑day technical support.
• Own technical readiness for product changes, transfers, upgrades and process improvements.
• Provide expert support for investigations and root cause analysis for complex process and equipment issues.
• Ensure technical deliverables meet quality, regulatory and safety expectations through clear documentation and handover.
• Use data and metrics to track product and process performance and drive continuous improvement.
• Collaborate with operations, engineering, quality and supply chain to prioritize work and resolve issues quickly.

Skills

Leadership

Data analysis

Problem solving

Communication

Education

Bachelor's degree in engineering, life sciences or related technical field

Advanced degree in engineering, biotechnology or related field

Job description

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will lead the MSAT Technical Execution team in the United States. You will coach and develop a team that supports product and process performance across the manufacturing lifecycle. You will work closely with manufacturing, quality, engineering and supply chain to solve problems, enable changes, and drive continuous improvement. We value a hands‑on leader who brings technical credibility, practical problem solving, and a focus on people development. This role offers visible impact, strong career growth, and the chance to help GSK unite science, technology and talent to get ahead of disease together.

Responsibilities

• Lead and develop a multidisciplinary MSAT Technical Execution team to deliver reliable day‑to‑day technical support.
• Own technical readiness for product changes, transfers, upgrades and process improvements.
• Provide expert support for investigations and root cause analysis for complex process and equipment issues.
• Ensure technical deliverables meet quality, regulatory and safety expectations through clear documentation and handover.
• Use data and metrics to track product and process performance and drive continuous improvement.
• Collaborate with operations, engineering, quality and supply chain to prioritize work and resolve issues quickly.

Basic Qualification

• Bachelor's degree in engineering, life sciences or related technical field.
• 8+ years of experience in pharmaceutical or biopharmaceutical manufacturing or MSAT roles.
• Experience with process troubleshooting, investigations and technical change execution.
• Experience leading small to medium technical teams or project groups.

Preferred Qualification

• Advanced degree in engineering, biotechnology or related field.
• Experience with technical transfer, scale‑up and process validation.
• Familiarity with aseptic processing, sterile drug product operations or biologics manufacturing.
• Strong data analysis skills and experience with tools for trending and root cause analysis.
• Proven ability to lead cross‑functional change and deliver projects on time.
• Experience working in a hybrid environment and supporting 24/7 operations.
• Ability to communicate clearly with technical and non‑technical stakeholders.
• Demonstrated knowledge of Good Manufacturing Practice (GMP) requirements and regulated environments.

Working model

This role will be onsite or hybrid depending on site needs. The hiring team will confirm the specific working model during the recruitment process.

What we value in you

We want you to bring practical technical leadership, clear communication and a coaching mindset. You should enjoy solving problems with others and be committed to safe, compliant and effective manufacturing. We welcome people who value inclusion and who will help build an open and supportive team culture.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Compensation Grade: 6

Eligible for Employee Referral Bonus: Yes