MS1012 - Supervisor, Immunohematology Reference Lab

The American National Red Cross; Baltimore, Northern (MD, KY); Hybrid; USD 95,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid time off

Job summary

The American Red Cross in Baltimore is seeking an IRL supervisor to manage daily operations of the reference laboratory and supervise staff performing both basic and advanced tests to determine donor/recipient compatibility.

You will advise technologists, provide reference services to hospitals, ensure quality control, and oversee compliance with state and federal regulations. The role emphasizes leadership, patient-focused care, and collaboration with the Medical Director.

Qualifications

• Bachelor’s degree in a biological or related field with SBB (ASCP) or equivalent preferred.
• Minimum 5 years of high complexity blood bank testing experience or equivalent.
• One year of management experience or training is required.
• Excellent written and verbal communication and teamwork abilities.

Responsibilities

• Consult and communicate with hospitals and transfusion facilities to resolve serological problems and supply antigen-negative units.
• Supervise laboratory staff including hiring, training, coaching, evaluating and disciplining as needed.
• Provide guidance with Medical Director to ensure appropriate patient care.
• Ensure testing quality, reference and consultation services meet regulatory standards.
• May perform and interpret donor/patient testing and manage quality controls and paperwork.

Skills

Leadership

Supervision

Communication

Problem-solving

Customer service

Independent work

Education

Bachelor’s degree in biological or related field

SBB (ASCP) equivalent

Job description

**Job Description:**Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. **Where Your Career is a Force for Good!** ***WHAT YOU NEED TO KNOW:*** As an IRL supervisor you will be Responsible for the daily operations of assigned reference laboratory, supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills, and positive professional image. ***WHERE YOUR CAREER IS A FORCE GOOD*** ***Key Responsibilities:*** * Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.* Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success.* In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.* Assure quality and adequacy of testing, reference and consultation services are maintained.* May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.* Perform, review and approve quality control on products, reagents, and equipment and validations.* Know and oversee compliance of applicable federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices.* May manage budgetary information for the department and provide approval for reagent and supply purchases.* Perform record review, training and competency assessments. Participate in concern and problem management. Participate in external and internal inspections/audits and corrective actions.* Perform other related duties as necessary. ***Standard Schedule***: Monday-Friday 1st shift 7am-4:30pm.***Pay Information***: *The salary range for this position is $94,820-$126.390.**Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role* ***WHAT YOU NEED TO SUCCEED:*** * Bachelor’s degree in a biological or related field and SBB (ASCP) equivalent required. State license may be required where applicable.* Minimum 5 years of high complexity blood bank testing experience or equivalent combination of education and related experience required.* One year of management experience or training.* Skills & Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Must be able to work independently and demonstrate independent problem-solving skills. Proven leadership and supervision skills with a focus on customers, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships ***BENEFITS FOR YOU:*** As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting at 15 days a year; based on type of job and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with up to 6% match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognition## ## ***Apply now! Joining our team will provide you with the opportunity to***## ***make your career a force for good!****The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.*