MS Dynamics 365 Customer Insights Engineer

Victrix Systems And Labs; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading consulting company is seeking a consultant with over 9 years of experience in D365 Customer Insights. The ideal candidate will have strong technical skills in data unification, integration, and analytics with proven expertise in Power Platform tools. This role involves engaging with clients to implement technical solutions and enhance customer insights through advanced data strategies.

Qualifications

• 9+ years of experience with D365 Customer Insights.
• Proficiency in data integration, unification, and segmentation.
• Strong analytical problem-solving skills.

Responsibilities

• Walk through solutions with clients and implement technical solutions.
• Design and configure data unification and ingestion pipelines.
• Troubleshoot and resolve technical issues within CI environments.

Skills

Data integration

Data unification

Segmentation

JavaScript

Power FX

Analytical skills

Tools

D365 Customer Insights

Power Platform

Dataverse

Job description

- Need a consultant on below who can walk through the deck with the client

- 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration.

- In-depth understanding of data unification, segmentation, and profile creation within CI-Data.

- Proficiency in data integration with CI-Data using connectors, API calls, and custom ETL pipelines.

- Hands-on experience with Power Platform tools, including Power Automate, Power Apps, and Dataverse.

- Strong skills in JavaScript, Power FX, or other scripting languages used for CI customization and plug-in development.

- Lead and implement technical solutions within D365 CI Data and Journeys to meet client requirements.

- Design and configure CI data unification, ingestion pipelines, and segmentation models to create comprehensive customer profiles.

- Develop, test, and deploy customizations, workflows, and plugins to enhance CI functionality.

- Troubleshoot and resolve technical issues within CI-Data and CI-Journeys environments, focusing on data integrity, performance, and system stability.

- Proven track record in customer journey mapping, marketing automation, and campaign management.

- Understanding of marketing and customer experience principles and how they apply to customer engagement within CI-Journeys.

- Strong analytical and problem-solving skills, with experience using CI data analytics to drive business insights.

- Excellent written and verbal communication skills for liaising with stakeholders and clients.