MRI Tech Assistant & Patient Care Concierge

Baystate Health; Springfield (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Baystate Health in Springfield, MA seeks a Technical Assistant to support radiology technologists, residents, and attendings in exam rooms and during guided interventional procedures. You will prepare patients, explain procedures, and help with clerical tasks while maintaining confidentiality and patient comfort.

The role emphasizes excellent communication, safe handling of equipment, and teamwork across the department.

Qualifications

• GED or HiSET is required.
• Medical terminology and previous patient care experience preferred.

Responsibilities

• Greet and orient patients; verify demographics and direct to areas as needed.
• Assist radiology team with patient transport and positioning.
• Explain procedures to patients and maintain confidentiality.
• Assist with interventional biopsy prep and post-care under supervision.
• Maintain infection control practices and department cleanliness.
• Use hospital software for scheduling, reporting, image retrieval, and communications.

Skills

Excellent communication

Excellent computer skills

Lifting mechanics knowledge

Education

GED or HiSET

Tools

Cerner

Radnet

Synapse

Job description

Baystate Health in Springfield, MA seeks a Technical Assistant to support radiology technologists, residents, and attendings in exam rooms and during guided interventional procedures. You will prepare patients, explain procedures, and help with clerical tasks while maintaining confidentiality and patient comfort.

The role emphasizes excellent communication, safe handling of equipment, and teamwork across the department.