MRI Radiology Assistant PRN

spectrumhealth; Saint Joseph (MI); On-site; USD 20,664,000 - 28,930,000; Part time

Benefits offered by this job

Comprehensive benefits package

On‑demand pay (Payactiv)

Discounts directory

Job summary

Corewell Health’s Lakeland Hospital St Joseph is seeking a part-time radiology support specialist who interfaces with patients, physicians and staff across the hospital and affiliated sites. You will manage critical result calls, stroke notifications, and call reports within set time frames while ensuring radiology exams are read promptly by radiologists.

You will also handle image imports/exports (CD/DVD/electronic), answer multi-line phones, triage and route messages, and assist the radiology

Qualifications

• Required High School Diploma or equivalent.
• Preferred Associate's Degree and completion of medical terminology/anatomy and physiology coursework.
• 6 months of relevant experience in Medical Office and Customer Service preferred.
• CRT-BLS within 90 days (AHA or ARC) required.

Responsibilities

• Interact with patients, physicians and staff regionally, nationally and internationally to achieve positive outcomes.
• Call critical results, stroke findings, and call reports within set time frames.
• Answer multi-line phone systems, take messages, and triage calls to appropriate personnel or department.
• Import and export radiology images via CD, DVD and electronic methods as requested.
• Identify and resolve or escalate concerns to achieve positive outcomes.
• Quality control of the PACS system under guidance of PACS team.
• Assist with training of new team members as appropriate.

Skills

Customer service

Phone triage

Interpersonal communication

Medical terminology

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Medical terminology course (preferred)

Tools

PACS system

Job description

Job Summary

Interacts with patients, physicians, and other staff, both within the hospital and with outside facilities, regionally, nationally, and internationally. Responsible for calling critical results, call reports, and strokes: Red, Orange, and Yellow critical and significant findings as well as call reports and any stroke patients are being called to the appropriate care giver within a set time frame. Ensures Radiology exams performed are read by Radiologists in an efficient and timely manner. Imports and exports radiology images via CD, DVD, and electronically as requested. Responsible for answering multi-line phone systems, taking messages, paging physicians and staff, triaging calls by routing them to the appropriate personnel or department. Works closely and assists the Radiologist with all their interpretation needs. Consistently creates an exceptional experience with each contact, via inbound and outbound calls, face to face interactions, online chat, and email. Staff in this role are required to know and operate multiple computer software programs.

Essential Functions

• Interacts with patients, physicians, and other staff, both within the hospital and with outside facilities, regionally, nationally, and internationally to achieve positive customer outcomes.
• Responsible for calling critical results, call reports, and strokes: Red, Orange, and Yellow critical and significant findings as well as call reports and any stroke patients are being called to the appropriate care giver within a set time frame.
• Responsible for answering multi-line phone systems, taking messages, paging physicians and staff, triaging calls by routing them to the appropriate personnel or department.
• Imports and Exports Radiology images via CD, DVD, and electronically as requested.
• Promptly identifies and resolves or escalates concerns to achieve positive outcomes.
• Responsible for the quality control of our PACS system with the guidance and direction of the PACS team.
• Ensures Radiology exams performed are read by Radiologists in an efficient and timely manner.
• Assists with training of new team members as appropriate.

Qualifications

• Required High School Diploma or equivalent
• Preferred Associate's Degree and successful completion of medical terminology class and/or anatomy and physiology
• 6 months of relevant experience Medical Office and Customer Service Preferred
• CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name

MRI St Joseph - Niles and St Joseph Hosp

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

0.04

Hours of Work

Variable

Days Worked

Variable

Weekend Frequency

Variable weekends

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legal