MRI Liaison

WellSpan Health; York (York County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health's York Hospital Imaging MRI is seeking a patient-focused MRI support coordinator to manage coordination of MRI patients from scheduling to exam completion, and to serve as liaison between MRI staff and providers. The role supports technologists in non-technical duties including patient movement, positioning, documenting imaging histories.

This full-time night-shift position (Sun–Thu, 11:00 p.m.–7:00 a.m.) emphasizes attention to safety, accurate data verification, insurance

Qualifications

• High School Diploma or GED required.
• 1 year relevant experience required.
• Basic Life Support within 180 days required.
• Excellent communications/interpersonal skills and strong customer service abilities.

Responsibilities

• Coordinate MRI patient flow from scheduling to exam completion.
• Identify and verify patient data and orders to ensure timely care.
• Ensure MRI safety screening and insurance authorization prior to exam.
• Communicate with physicians, nurses, and MRI staff to resolve issues and keep care on track.
• Assist with non-technical imaging tasks such as patient movement and documenting procedures.

Skills

Excellent communication

Interpersonal skills

Customer service

Organizational skills

Education

High School Diploma or GED

Job description

General Summary

Provides coordination for all MRI patients between the time of exam scheduling and completion of exam. Serves as a liaison between MRI staff and providers. Works under the general supervision of the technical team of the department. This position assists the technologist in all non-technical aspects of imaging examinations including but not limited to assisting with the movement of patients, positioning, recording histories, documentation of imaging procedures.

Job Description

York Hospital Imaging MRI

Full Time (80 hours/pay period)

Nights

Sunday-Thursday 11:00p-7:00a

General Summary

Provides coordination for all MRI patients between the time of exam scheduling and completion of exam. Serves as a liaison between MRI staff and providers. Works under the general supervision of the technical team of the department. This position assists the technologist in all non-technical aspects of imaging examinations including but not limited to assisting with the movement of patients, positioning, recording histories, documentation of imaging procedures.

Responsibilities

Duties and Responsibilities

• Collaborates with physicians, nurses and MRI staff in the early identification of potential exam order issues. Obtains valid orders, either verbally or by fax, to allow for timely continuation of care. Communicates clearly and follows up on open issues in a timely manner.
• Correctly identifies patients through obtaining and verifying thorough and accurate data and documents.
• Ensures completion of patient’s medical and MRI safety screening prior to presentation for exam.
• Verifies insurance authorization is in place prior to patient presentation for exam.
• Provides MRI staff with medical and environmental information pertinent to patient’s current illness and exam requested (i.e. medical implants, claustrophobia, special needs).
• Ensures patient is scheduled on appropriate magnet considering implantable devices, body habitus and/or claustrophobia.
• Consults the MRI Safety Physicist in the event of any questionable implants, devices or additional MRI safety concerns.
• Demonstrates basic and updated MRI safety knowledge.
• Maintains a thorough and current knowledge of MRI services and external vendors for coordination of seamless care.
• Provides referring physician patient education information and direction to on-line resources.
• Consults with the MRI Team Leader or Lead Technologists for recommendations of other care options, as indicated, in the event the patient may not meet criteria for an MRI.

Required For All Jobs

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

QUALIFICATIONS

Minimum Education

• High School Diploma or GED Required

Work Experience

• 1 year Relevant experience Required

Licenses

• Basic Life Support within 180 days Required

Knowledge, Skills, And Abilities

• Excellent communications/interpersonal skills.
• Communication and relationship-building skills.
• Strong customer service and organizational skills.

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)