MRI Liaison

WellSpan Health; Ephrata (Lancaster County); On-site; USD 25,000 - 36,000; Part time

Job summary

WellSpan Health is seeking a part-time MRI patient coordinator for the General MRI department in Ephrata. This role supports coordination from exam scheduling to completion, acting as a liaison between MRI staff and providers.

Primary duties include patient movement assistance, data collection, and non-technical imaging support. Ideal candidates have a high school diploma, at least 1 year of relevant experience, and BLS certification within 180 days.

Qualifications

• High School Diploma or GED required.
• 1 year relevant experience required.
• BLS certification within 180 days required.

Responsibilities

• Collaborates with physicians, nurses and MRI staff to identify exam order issues and coordinate care.
• Obtains and verifies thorough and accurate patient data.
• Ensures completion of medical and MRI safety screening prior to exam.
• Verifies insurance authorization is in place prior to patient presentation for exam.
• Provides MRI staff with patient information relevant to current illness and exam.
• Schedules patients on appropriate magnet considering implants and claustrophobia.
• Consults MRI Safety Physicist for implants or safety concerns.
• Keeps updated on MRI services and external vendors for coordinated care.
• Provides education information to referring physicians and directs to online resources.
• Consults with MRI Team Leader for alternative care options if needed.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High School Diploma or GED

Job description

Job Description

Department: General MRI

Schedule

Part Time, Day Shift (16 Hours/Biweekly)

Rotation: Weekends required

General Summary

Provides coordination for all MRI patients between the time of exam scheduling and completion of exam. Serves as a liaison between MRI staff and providers.Works under the general supervision of the technical team of the department. This position assists the technologist in all non-technical aspects of imaging examinations including but not limited to assisting with the movement of patients, positioning, recording histories, documentation of imaging procedures.

Responsibilities

Essential Functions

• Collaborates with physicians, nurses and MRI staff in the early identification of potential exam order issues. Obtains valid orders, either verbally or by fax, to allow for timely continuation of care. Communicates clearly and follows up on open issues in a timely manner.
• Correctly identifies patients through obtaining and verifying thorough and accurate data and documents.
• Ensures completion of patient's medical and MRI safety screening prior to presentation for exam.
• Verifies insurance authorization is in place prior to patient presentation for exam.
• Provides MRI staff with medical and environmental information pertinent to patient's current illness and exam requested (i.e. medical implants, claustrophobia, special needs).
• Ensures patient is scheduled on appropriate magnet considering implantable devices, body habitus and/or claustrophobia.
• Consults the MRI Safety Physicist in the event of any questionable implants, devices or additional MRI safety concerns.
• Demonstrates basic and updated MRI safety knowledge.
• Maintains a thorough and current knowledge of MRI services and external vendors for coordination of seamless care.
• Provides referring physician patient education information and direction to on-line resources.
• Consults with the MRI Team Leader or Lead Technologists for recommendations of other care options, as indicated, in the event the patient may not meet criteria for an MRI.

Common Expectations

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

QUALIFICATIONS

Minimum Education

• High School Diploma or GED Required

Work Experience

• 1 year Relevant experience Required

Licenses

• Basic Life Support within 180 days Required

Knowledge, Skills, And Abilities

• Excellent communications/interpersonal skills.
• Communication and relationship-building skills.
• Strong customer service and organizational skills.

About Us

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

About The Team

WellSpan Ephrata Community Hospital

One of eight premier hospitals in the WellSpan system, WellSpan Ephrata Community Hospital offers a full range of leading-edge inpatient, outpatient and emergent care services. The hospital is noted for its distinct ability to combine state-of-the-art medical technology with quality, compassionate care to meet the needs of the more than 550,000 residents of northern Lancaster County and the surrounding area. As a full-service, non-profit acute-care hospital, with a 141 licensed bed capacity, WellSpan Ephrata Community Hospital admits approximately 5,500 patients annually. Nearby WellSpan Ephrata Cancer Center supports the hospital as part of WellSpan's regional network of five cancer centers. WellSpan Ephrata Community Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.