MRB Field Technician (Day Shift)

Tesla; Buffalo (NY); On-site; USD 64,000 - 68,000; Full time

Job summary

Tesla is seeking an MRB Field Technician for their Buffalo location. This role involves conducting failure analysis on warranty returns and collaborating with engineering teams. Candidates should have experience in automotive maintenance and strong problem-solving skills. Full-time employees enjoy competitive pay and comprehensive benefits from day one.

Benefits

Medical plan options with $0 payroll deduction

401(k) with employer match

Employee Stock Purchase Plans

Paid Holidays

Employee discounts and perks program

Qualifications

• 3+ years as an Automotive Service Technician or Engineering technician.
• Extensive knowledge of vehicle maintenance and repair.

Responsibilities

• Conduct failure analysis on warranty returns.
• Collaborate with engineering teams to resolve issues.
• Document all work performed through internal software.

Skills

Analytical problem-solving

Communication

Flexibility

Education

2 year technical/automotive degree

Job description

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Join to apply for the MRB Field Technician (Day Shift) role at Tesla

What To Expect
This position is for a Chassis Technician. The ideal candidate will work as a member of Tesla’s Service/Warranty MRB Parts Disposition and First Level Analysis team. The primary objective of this role is to conduct failure analysis on warranty returns for potential revenue recovery while maintaining Tesla’s integrity with the supplier. The successful candidate for this position must have a broad background in automotive maintenance and testing.

Shift: 7:00AM - 3:30PM; Monday – Friday

What You'll Do

1. Collaborate with engineering teams to resolve mechanical & electrical issues discovered
2. Provide detailed written & verbal updates to key stakeholders
3. Thorough documentation of all work performed through internal software database (Jira) and WarpMRB
4. Order necessary parts and consumables required to perform repairs & retrofits
5. Work alongside outside vendors to ensure that incoming and in-process material are in compliance with Tesla’s specifications
6. Execute root cause analysis, identify and implement short/long term countermeasures
7. Maintain a clean and organized work environment

What You'll Bring

1. Experience as an Engineering technician or 3+ years as an Automotive Service Technician
2. 2 year technical/automotive degree preferred, but not required
3. Extensive knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
4. Analytical problem-solving skills & root cause analysis
5. Able to work well under pressure while managing competing demands and tight deadlines
6. Excellent written & verbal communication skills
7. Flexibility to work overtime and weekends when required for project deadlines, as well as willingness to travel domestically up to 10%

Benefits

• Along with competitive pay, as a full-time Tesla employee, you are eligible for benefits from day 1 of hire:
• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• Quality Technician I - $24.44 - $27.20/hour
• Quality Technician II - $28.76 - $31.80/hour
• Quality Technician III - $31.25 - $36.32/hour
• Quality Technician IV - $33.93 - $41.47/hour

+ cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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