Mr. Rooter Plumbing Field Manager

Trades Holding; Blacklick Township (PA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

PTO

Company truck

Uniforms

Paid holidays

Job summary

Mr. Rooter Plumbing in Columbus, OH seeks a Field Manager to lead and coach our field technicians, oversee site operations, and drive excellence with Trades Holding and Neighborly.

You will supervise scheduling, fleet logistics, and performance analysis while delivering high customer satisfaction and strong team leadership. Valid driver's license required and experience with ServiceTitan preferred.

Qualifications

• 5+ years as a skilled trade laborer (Plumbing, Electrical, or Water Restoration).
• 5+ years in a lead or supervisory/managerial role.
• Strong proficiency in ServiceTitan software.
• Excellent leadership, organization, and customer service skills.
• Valid Driver’s License with a clean driving record.

Responsibilities

• Lead, coach, and evaluate field technicians; supervise job site operations.
• Oversee field scheduling, technician assignments, and equipment/supply delivery.
• Visit job sites to evaluate work, enforce standards, and analyze performance reports.
• Ensure high customer satisfaction in line with company practices.
• Coordinate fleet maintenance and van inventory; enforce scheduling.
• Collaborate with Business Unit Managers and Dispatch to streamline workflows.

Skills

Leadership

Customer Service

Organization

Communication

ServiceTitan

Tools

ServiceTitan

Job description

Description

Location: Columbus, OH

Job Type: Full-time

Pay: $100,000 – $110,000 per year (DOE)

Job Summary

Mr. Rooter Plumbing is seeking a results-driven Field Manager in Columbus, OH. You will lead, coach, and evaluate our field technicians, supervise job site operations, and drive operational excellence in partnership with Trades Holding Company and Neighborly.

Key Responsibilities

• Team Leadership: Hire, train, coach, and conduct 1-on-1 performance reviews with field technicians.
• Field Operations: Oversee job scheduling, technician assignments, and equipment/supply delivery.
• Quality & Performance: Visit job sites to evaluate work, enforce standards, and analyze performance reports.
• Customer Focus: Ensure high customer satisfaction aligning with Trades and Neighborly best practices.
• Fleet & Logistics: Coordinate vehicle maintenance/repairs and enforce scheduled van inventory appointments.
• Collaboration: Partner with Business Unit Managers and Dispatch to streamline field workflows.

Qualifications

• 5+ years as a skilled trade laborer (Plumbing, Electrical, or Water Restoration).
• 5+ years in a lead or supervisory/managerial role.
• Strong proficiency in ServiceTitan software.
• Excellent leadership, organization, and customer service skills.
• Valid Driver’s License with a clean driving record.

Benefits & Compensation

• Base Pay: $100,000 – $110,000/year (DOE)
• Health & Wellness: Medical, Dental, and Vision insurance options + Life Insurance starts day one!
• Retirement: 401(k) with up to 4% company match
• Perks: Paid Time Off (PTO), Paid Holidays, company truck, and uniforms

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