MQA Manager

LITEON Careers - U.S.; Plano (TX); On-site; USD 170,000 - 230,000; Full time

Job summary

LITEON is seeking a senior leader to manage Manufacturing Quality Assurance for electronics and EMS environments. You will direct Quality Engineers, inspectors, and QA specialists, driving strategies aligned with customer requirements and business goals.

You will oversee process conformity, audits, CAPA, and quality metrics while leading NPI activities and continuous improvement initiatives across manufacturing operations. Strong leadership and reliability mindset are essential.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Engineering, or a related technical field.
• Master's degree preferred.

Responsibilities

• Lead and manage the Manufacturing Quality Assurance organization, including Quality Engineers, IPQC, OQC, and quality inspectors.
• Establish manufacturing quality strategies and objectives aligned with business and customer requirements.
• Drive a culture of quality excellence, accountability, and continuous improvement throughout the organization.
• Monitor and improve key quality metrics including FPY, PPM, DPPM, Yield, Scrap, Rework, and COPQ.
• Oversee in-process and outgoing quality control activities to ensure product conformity.
• Ensure manufacturing processes comply with approved specifications, control plans, work instructions, and customer requirements.
• Identify process risks and implement preventive measures to reduce quality escapes.
• Review and approve inspection standards, quality checklists, and manufacturing quality procedures.
• Lead root cause investigations using 8D, A3, Fishbone, 5-Why, and other problem-solving methodologies.
• Drive effective corrective and preventive actions (CAPA) for internal, supplier, and customer quality issues.
• Ensure timely closure and effectiveness verification of corrective actions.
• Partner with Engineering, Process Engineering, and Program Management teams during NPI activities.
• Support quality readiness reviews, pilot builds, process validations, and product transfers.
• Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation are completed and maintained.
• Establish quality standards and acceptance criteria for new product launches.
• Ensure compliance with ISO 9001, IATF 16949 (where applicable), customer-specific requirements, and internal Quality Management Systems.
• Support internal, external, customer, and certification audits.
• Drive audit findings to closure and maintain audit readiness.
• Ensure product traceability, document control, and quality records management.
• Develop and maintain quality dashboards and reporting systems.
• Utilize SPC, MSA, Cpk, GR&R, Pareto Analysis, and statistical tools to improve process capability.
• Lead Lean Manufacturing and Six Sigma quality improvement initiatives.
• Drive productivity, quality, and cost reduction projects across manufacturing operations.
• Serve as a key escalation point for manufacturing quality concerns.
• Work closely with Customer Quality, QPM, and Reliability teams to address customer issues and field quality concerns.
• Participate in customer audits, business reviews, and quality meetings.
• Collaborate with Supplier Quality teams to improve incoming quality performance and supplier corrective actions.
• Recruit, mentor, and develop quality professionals.
• Establish training programs and competency development plans.
• Conduct performance management, succession planning, and talent development activities.

Skills

Quality leadership

Problem solving

Lean Manufacturing

Six Sigma

CAPA

Education

Bachelor's degree in Engineering

Master's degree

Tools

QMS tools

PFMEA

Job description

• Lead and manage the Manufacturing Quality Assurance organization, including Quality Engineers, IPQC, OQC, and quality inspectors.
• Establish manufacturing quality strategies and objectives aligned with business and customer requirements.
• Drive a culture of quality excellence, accountability, and continuous improvement throughout the organization.
• Monitor and improve key quality metrics including FPY, PPM, DPPM, Yield, Scrap, Rework, and COPQ.

Production Quality Management

• Oversee in-process and outgoing quality control activities to ensure product conformity.
• Ensure manufacturing processes comply with approved specifications, control plans, work instructions, and customer requirements.
• Identify process risks and implement preventive measures to reduce quality escapes.
• Review and approve inspection standards, quality checklists, and manufacturing quality procedures.

Root Cause Analysis & Corrective Actions

• Lead root cause investigations using 8D, A3, Fishbone, 5-Why, and other problem-solving methodologies.
• Drive effective corrective and preventive actions (CAPA) for internal, supplier, and customer quality issues.
• Ensure timely closure and effectiveness verification of corrective actions.

New Product Introduction (NPI)

• Partner with Engineering, Process Engineering, and Program Management teams during NPI activities.
• Support quality readiness reviews, pilot builds, process validations, and product transfers.
• Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation are completed and maintained.
• Establish quality standards and acceptance criteria for new product launches.

Quality Systems & Compliance

• Ensure compliance with ISO 9001, IATF 16949 (where applicable), customer-specific requirements, and internal Quality Management Systems.
• Support internal, external, customer, and certification audits.
• Drive audit findings to closure and maintain audit readiness.
• Ensure product traceability, document control, and quality records management.
• Develop and maintain quality dashboards and reporting systems.
• Utilize SPC, MSA, Cpk, GR&R, Pareto Analysis, and statistical tools to improve process capability.
• Lead Lean Manufacturing and Six Sigma quality improvement initiatives.
• Drive productivity, quality, and cost reduction projects across manufacturing operations.

Customer & Cross-Functional Collaboration

• Serve as a key escalation point for manufacturing quality concerns.
• Work closely with Customer Quality, QPM, and Reliability teams to address customer issues and field quality concerns.
• Participate in customer audits, business reviews, and quality meetings.
• Collaborate with Supplier Quality teams to improve incoming quality performance and supplier corrective actions.

Team Development

• Recruit, mentor, and develop quality professionals.
• Establish training programs and competency development plans.
• Conduct performance management, succession planning, and talent development activities.

Qualifications

Education

• Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Engineering, or a related technical field.
• Master's degree preferred.

Experience

• 15+ years of manufacturing quality experience in electronics, server, networking, power supply, or EMS manufacturing environments.
• 5+ years of leadership experience managing quality teams.
• Experience supporting high-volume assembly manufacturing operations.
• Experience with NPI, production ramp-up, and factory startup environments preferred.

Technical Skills

• Strong knowledge of:
• ISO 9001
• IATF 16949
• Quality Management Systems (QMS)
• APQP, PPAP, PFMEA, Control Plans
• SPC, MSA, GR&R
• Lean Manufacturing
• Six Sigma
• 8D Problem Solving
• CAPA Processes
• Understanding of manufacturing processes for:
• Power Supply Units (PSU)
• Battery Backup Units (BBU)
• SMT, Box Build, and System Integration preferred

Preferred Qualifications

• ASQ Certified Quality Engineer (CQE), CQM, or Six Sigma Black Belt.
• Experience supporting hyperscale data center customers.
• Experience leading quality functions during factory startup or greenfield manufacturing expansion.
• Knowledge of server, networking, AI infrastructure, cloud computing, or power management products.

Travel Requirement:

• 10% travel, subject to change based on business needs.