Moxie Program Manager

Socket.dev; Portland (OR); On-site; USD 52,000 - 65,000; Full time

Job summary

New Avenues for Youth is seeking a dedicated program supervisor to support youth in a trauma-informed, strengths-based setting. You will lead staff, build trust with youth, and ensure services align with program expectations.

You will onboard and coach new staff, collaborate with housing teams and agency colleagues, and maintain accurate records to support performance and compliance.

Qualifications

• Bachelor’s degree in psychology or social work, or equivalent experience working with high-risk youth;

Responsibilities

• Lead by Example: Build trust and rapport with youth and staff using a trauma informed lens; model a strengths-based approach while also holding people accountable.
• Collaborate with Others: Foster positive relationships with youth, the housing teams, and broader agency teams to support the access of resources and coordination of services.
• Support Growth and Learning: Help onboard and train new staff, engage in supportive coaching conversations with program staff, and promote professional development.
• Document the Journey: Maintain accurate and timely records related to youth engagements as well as staff supervision, ensuring that contract, licensing, and program expectations are met.

Skills

Compassionate Listener

Reliable Advocate

Growth-Oriented

Equitable

Leader

Experienced

Education

Bachelor’s degree in psychology or social work, or equivalent experience

Job description

Who You Are:

• Experienced: You have faced and overcome challenges related to substance use, mental health, and/or houselessness. Your experience is a source of strength and fuels your compassion and care.
• Compassionate Listener: You offer empathy without judgment, creating a safe space for young people to share their stories and struggles.
• Reliable Advocate: You are committed to showing up consistently, building trust, and following through on your promises to young people.
• Growth-Oriented: You embrace continuous learning, seeking new knowledge and skills to better support yourself and the youth you serve.
• Equitable: You understand how systemic oppression impacts the lives of youth in programs and the systems that you will support youth in navigating. You approach this world with humility and a deep sense of growth and learning.
• Leader: You motivate and inspire through modeling, coaching, and encouraging the team. You foster collaboration and teamwork, help identify solutions, and support team members in their professional growth and development.

What You'll Do:

• Lead by Example: Build trust and rapport with youth and staff using a trauma informed lens; model a strengths-based approach while also holding people accountable.
• Collaborate with Others: Foster positive relationships with youth, the housing teams, and broader agency teams to support the access of resources and coordination of services.
• Support Growth and Learning: Help onboard and train new staff, engage in supportive coaching conversations with program staff, and promote professional development.
• Document the Journey: Maintain accurate and timely records related to youth engagements as well as staff supervision, ensuring that contract, licensing, and program expectations are met.

Qualifications:

• Bachelor’s degree in psychology or social work, or equivalent experience working with high-risk youth;
• Minimum 2 years’ experience working with high-risk youth and/or in a residential facility
• At least one year of supervisory experience

A person in this position must be able to perform with or without accommodation the essential functions of this job including any physical requirements associated with this role. While performing the duties of this job, the employee may be routinely exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

New Avenues for Youth is an Equal Opportunity Employer.