Moving Operations & Dispatch Lead — On-site (Clinton)

Piece By Piece Moving and Storage, LLC; Clinton (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Piece By Piece Moving and Storage, LLC is seeking an Operations and Dispatch Manager to oversee daily operations in Clinton, MA. This role requires 5+ years of experience in the moving and storage industry, with strong skills in dispatch coordination, operations management, and compliance with safety regulations. You will direct dispatch, crew scheduling, and ensure high service standards while managing a team. The position is on-site and involves leading local and interstate moves, ensuring customer satisfaction, and adhering to industry regulations.

Qualifications

• 5+ years of progressive operations/dispatch experience in the moving and storage industry.
• Strong understanding of DOT/FMCSA regulations and local moving market.
• Proven leadership experience managing dispatchers, drivers, and crews.

Responsibilities

• Oversee day-to-day operational performance of moving and storage business.
• Plan, schedule, and dispatch daily local moves and van line shipments.
• Ensure compliance with safety and labor regulations.

Skills

Operations management

Dispatch coordination

Crew scheduling

Safety compliance

Customer service

Analytical skills

Communication

Problem-solving

Education

5+ years in moving and storage industry

Valid driver's license

Tools

MoversSuite

CompuMove

Job description

Piece By Piece Moving and Storage, LLC is seeking an Operations and Dispatch Manager to oversee daily operations in Clinton, MA. This role requires 5+ years of experience in the moving and storage industry, with strong skills in dispatch coordination, operations management, and compliance with safety regulations. You will direct dispatch, crew scheduling, and ensure high service standards while managing a team. The position is on-site and involves leading local and interstate moves, ensuring customer satisfaction, and adhering to industry regulations.