Moveworks AI Agent Developer (remote)

Johnson Controls; Cranston (RI); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking an AI Agent Developer to design and implement HR solutions using the Moveworks platform. The role involves hands-on configuration of the AI Assistant, integration with existing applications, and troubleshooting issues. A minimum of 5 years technical experience is required, with a strong background in HR processes and data analysis valued.

Qualifications

• 5+ years of technical experience required.
• Strong skills in data analysis and configuring integrations.
• Experience with AI Assistant comparable to Moveworks.

Responsibilities

• Designing and developing HR solutions for AI Assistant.
• Configuring integrations with ServiceNow and Workday.
• Documenting technical specifications and providing user support.

Skills

Data analysis

Technical configuration

Integration experience

Job description

The Moveworks AI Agent Developer is responsible for designing, developing, and implementing HR solutions to support various Human Resources centric processes. Within the HR Technology team, the AI Assistant Developer will partner with the ServiceNow HR Technology Leader and Knowledge/Content Manager to assist with gathering requirements, configure Moveworks, integrate with other HR applications, and develop solutions aligned with JCI standards. This role will primarily focus on hands on configuration/development of enhancements, configuring integrations with other applications (ServiceNow and Work Day) and troubleshooting issues to the Artificial Intelligence(AI) Assistant (Moveworks). This is a remote opportunity for US based candidates.

How you will do it

Hands on development/configuration of the Moveworks AI Assistant/Chatbot

Partner with the ServiceNow and Work Day technical teams to configure integrations

Analyze data and update AI Assistant/Chatbot skills

Configure Moveworks Paths and Conversations

Partner with Moveworks on any technical issues and/or new functionality

Help drive the product roadmap and development from concept to launch, iterating quickly in a fast-paced, customer-focused environment.

Stay informed about MoveWorks updates, new features, and best practices

Document technical specifications, system configurations, and development activities, ensuring comprehensive documentation and knowledge sharing within the team.

Provide technical support and guidance to JCI HR stakeholders and end-users, addressing inquiries, resolving issues, and delivering training as needed.

Create comprehensive technical documentation, including design specifications, and process flows

Conduct rigorous unit testing and actively participate in system integration testing, ensuring the reliability and stability of developed solutions.

What you will need

Required

5+ years of technical experience.

Experience with configuring integrations and APIs

Experience configuring and supporting AI Assistant comparable to Moveworks

Experience partnering with third-party partners to deliver technical solutions

Strong skills in data analysis

Understanding of HR processes and workflows, including employee lifecycle management, onboarding, offboarding, performance management, and employee self-service

Preferred

Experience with configuring bot conversations from queries and integrations on the Moveworks Platform

Ability to self-start and drive initiatives

Experience with ServiceNow and Work Day integrations with AI Agents

Product owner mindset; the ability to deliver and value-added articulate enhancements

Knowledge of HR compliance regulations and data privacy laws

#LI-REMOTE

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .

About the company

Johnson Controls International is an American Irish-domiciled multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings.

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