Move In Coordinator

Oakmont Management; United States; On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Vacation

Personal Day

Sick Pay

Holidays

Complementary meals

Bonus Opportunities

Company Paid Life Insurance

Team Member Discount Program

401k with Company Match

Recognition Programs

Employee Assistance Program

Emergency Financial Assistance

Job summary

Oakmont Management Group is seeking a Move In Coordinator for the Montecito community in the United States. You will support a smooth transition for new residents and assist the Marketing Department with events and inquiries.

Responsibilities include guiding tours when needed, managing paperwork, and maintaining the Resident Directory while delivering compassionate service to residents and families.

Qualifications

• High school diploma or equivalent.
• Experience in senior housing or caring for seniors preferred.
• Proficient in MS Office programs (Word, Excel).

Responsibilities

• Assist with the smooth transition of new residents into the community.
• Support Marketing with administrative tasks and prospect tours.
• Organize events, handle inquiries, and maintain resident records.

Skills

MS Office

Customer service

Communication skills

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Position Move In Coordinator Shifts Time and Days Negotiable Pay Range 2800 to 3000 Oakmont of Montecito is a premier senior living community situated on a beautifully landscaped campus Managed by Oakmont Management Group we provide exceptional quality comfort and care with five star services and amenities Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence We deliver meaningful lifestyles and relationships with residents families and team members by developing a winning culture and living these values Authenticity Teamwork Compassion Commitment Resilience With communities across California Colorado Hawaii and Nevada opportunities for career growth relocation and travel are significant

Benefits

• Medical Dental and Vision benefits
• Vacation
• Personal Day
• Sick Pay
• Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program
• LifeMart401k Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

Responsibilities

• The Move In Coordinator is responsible for the smooth transition of a new resident into the community Additionally they will be responsible for assisting the Marketing Department in handling all administrative tasks including organizing events; handling all telephone walk in and inbound mail inquiries; and touring qualifying prospects as needed
• Maintain a thorough knowledge of the propertys product and services to effectively and accurately represent the property to referral sources and prospects
• As requested give community tours as a backup to the Marketing Department and provide marketing information in accordance with the marketing process
• As requested qualify prospects convert qualified prospects to tours and convert tours to deposits using the sales process as needed
• As requested assist with organizing planning and managing all marketing events
• As requested attend and participate in resident family inquiry and referral source special events held both inside and away from the community
• Serve as a liaison for residents and family members new to the community
• Ensure that all new residents have a smooth transition to their new home
• As needed aid residents and their family members with the adjustment to the Community
• Completely and accurately follow the new move in checklist
• Prepare all necessary paperwork and build the new resident administrative file
• Create and maintain the Resident Directory

Qualifications

• Must have a high school diploma or equivalent
• Prefer one year of experience working with seniors preferably in the Senior Housing Industry
• Able to operate a personal computer and be proficient in MS Office programs Word Excel etc
• Knowledge of andor ability to learn the theory and practice of assisted living and dementia care
• Able to work with seniors and patiently interact with cognitively impaired individuals
• Able to be flexible adapt and respond to change make decisions in stressful situations and prioritize tasks and projects
• Must pass a Criminal Background check and Health Screening tests including physical and TB Tests
• For the health and safety of our team members and residents Oakmont Management Group may require team members to vaccinate participate in daily screening surveillance testing and to wear face coverings and other personal protective equipment PPE to prevent the spread of the COVID 19 or other communicable diseases per regulatory guidelines

Oakmont Management Group based in Irvine California is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands OMG serves thousands of seniors across communities in California Nevada and Hawaii At OMG we strive to create an atmosphere of family and community among team members residents and resident family members We know that caring and meaningful relationships are the foundation of a rewarding life and our team is hand selected for their skills previous experience and passion for working with the elderly Our practice is to incorporate joy and laughter alongside our expectations of excellence Walk into our communities and feel our pride of ownership and commitment to service

Oakmont Management Group is an Equal Opportunity Employer