Mountain View Server Assistant (Busser)

Destination by Hyatt; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Hyatt Hotels Corporation as a Server Assistant at Cheyenne Mountain Resort, where you will enhance guest experiences through exceptional service and support in a vibrant dining environment. We're looking for enthusiastic individuals who thrive on delivering high-quality customer service, ensuring cleanliness, and contributing positively to a team. With room for personal and professional development, Hyatt offers a rewarding workplace that values your growth.

Benefits

Referral Bonus

Recognition & Rewards

Basic Life Insurance

Sick Days

Friends & Family Room Rates

401(k) (Match available)

Employee Stock Purchase Plan (5% discount)

Complimentary Meal During Each Shift

Qualifications

• Ability to work in a fast-paced environment.
• Flexibility to work various shifts, including weekends.
• Strong communication skills and ability to multitask.

Responsibilities

• Support servers and maintain a clean dining environment.
• Reset tables promptly and greet guests courteously.
• Perform general cleaning tasks and respond to guest requests.

Skills

Communication

Interpersonal skills

Teamwork

Positive attitude

Education

Previous experience in a restaurant or hospitality setting

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you .

Our mission is to care for people so they can be their best!

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land . The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees Impressive mountain views, along with exciting activities like golf, swimming, and tennis . These allow for the unique experience that you can only get at this resort.

Hourly Rate: $15.00

Position Overview: As a Server Assistant, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing support to our servers and maintaining a clean and welcoming environment.

Job Functions & Responsibilities:

• The ideal Busser must be able to work a variety of shifts to include morning, evenings and weekends; the candidate should have at least one year of fast casual dining or customer service experience but we will train the right person with the right service attitude! Must enjoy working in a fast-paced environment and willing to be a team player to assist us in providing memorable dining experiences for our guests and local patrons. We are looking for positive, upbeat individuals who have a passion for delivering excellent service.
• Quickly clean dirty table settings and prepare table for resetting. Promptly and consistently reset tables with spotless service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Greet guests in a pleasant and courteous manner, serve beverages, breads and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Other supporting functions:
• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
• Perform general cleaning tasks, using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply, restocking condiments, etc.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests and cross-training, to ensure total guest satisfaction.
• Report any suspicious persons or activities to a supervisor immediately.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude and a passion for providing exceptional guest service.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to stand, walk, and lift moderate weights for extended periods.

Hyatt Benefits available with this position:

• Referral Bonus
• Recognition & Rewards
• Basic Life Insurance
• Sick Days
• Friends & Family Room Rates
• 401(k) ( Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year )
• Employee Stock Purchase Plan ( 5% discount )
• Complimentary P arking
• Complimentary M eal During Each Shift
• Employee Assistance Program (EA P)
• Hyatt P roperty Restaurant/Coffee Shop Discount

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Colorado Residents: In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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