Mountain Studio Retail Sales Associate | Jackson, WY (Part-Time)

Stio®; Jackson (WY); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Generous employee discount

Steps from Snow King or Jackson Hole M

Holiday pay

Employee Assistance Program

Job summary

Stio Mountain Studio in Jackson Hole, WY is seeking a part-time Sales Associate to deliver an exceptional brand experience. You will engage customers, share the Stio story, educate on products, and support a cohesive team in a dynamic retail environment.

Responsibilities include maintaining displays, receiving inventory, handling phones and shipments, and processing sales via POS. This role offers a generous employee discount and flexible scheduling in a scenic mountain setting.

Qualifications

• High School Diploma or GED preferred.
• Retail or sales experience preferred.
• Excellent customer service and interpersonal skills.
• Flexible shifts; able to work weekends and holidays.
• Commitment to inclusive, supportive space for every person.
• Proactive learner eager to join Stio team.
• Computer proficiency and POS experience.
• Aligned with Stio's Mission, Vision and values.

Responsibilities

• Maintain visual store aesthetics and organize displays.
• Receive inventory and restock; manage back-stock.
• Answer phones and fulfill customer service shipments.
• Provide up-to-date details of Stio products, sales and pricing.
• Use POS to process transactions, refunds/exchanges and gift cards.

Skills

Retail experience

Customer service

Interpersonal skills

POS experience

Flexibility weekends

Computer proficiency

Education

High School Diploma or GED

Tools

Point of Sale (POS) system

Job description

About Us

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its thirteen Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.

About Us

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its thirteen Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.

YOUR ROLE

This Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail locations in Jackson Hole, WY. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

Your Responsibilities

• Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
• Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
• Other operational duties including answering phones and fulfilling customer service shipments
• Provide knowledgeable and up to date details of Stio products, sales, and pricing
• Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

Your Skills And Experience

• High School Diploma or GED preferred
• Retail and/or sales experience preferred
• Excellent customer service and interpersonal skills required
• Flexibility to work weekends and holidays required
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
• Proactive learner who's eager to be part of a new, growing Stio team
• Computer proficiency and POS experience
• Commitment to Stio's Mission, Vision, and values

THE FINE PRINT

• Roles are year-round, part-time, hourly, non-exempt
• Flexible shifts throughout the week
• Generous employee discount
• Steps from Snow King or Jackson Hole Mountain Resort
• Holiday pay, industry discounts, and more!
• Employee Assistance Program
• Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
• Hourly rate $17-$22 DOE

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.