Mountain Resort Ticket Sales Pro - Free Passes & Perks

Vail Resorts; Crested Butte (CO); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free passes

Discounts on lodging, food, gear

401(k) Retirement Plan

Employee Assistance Program

Excellent training

Referral Program

Job summary

Vail Resorts in the Colorado mountains is hiring for winter seasonal roles on our Product Sales team. You will help guests purchase lift passes, lessons, and services, using a POS system and delivering friendly, informative service.

The position offers hourly wages from $22.00 to $26.88, with full-time hours available, and seasonal employment for 2026/2027. Benefits include passes, discounts, retirement plan, training, and wellness programs.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or ticket sales preferred.
• Fluent English communication and flexible scheduling are required.
• Ability to work nights, weekends, and holidays as needed.

Responsibilities

• Provide information and facilitate the sale of resort attractions and services.
• Use POS system to create/update customer profiles, apply discounts, process payments, and issue receipts.
• Perform daily POS audits and end-of-shift checks.
• Communicate professionally by phone, email, and in person with guests and partners.
• Maintain knowledge of resort products, policies, and operations.
• Keep workstation clean, stocked, and organized.
• Other duties as assigned.

Skills

Customer service

Communication

English fluency

Flexible schedule

Education

High School Diploma or GED

Tools

POS system

Job description

Vail Resorts in the Colorado mountains is hiring for winter seasonal roles on our Product Sales team. You will help guests purchase lift passes, lessons, and services, using a POS system and delivering friendly, informative service.

The position offers hourly wages from $22.00 to $26.88, with full-time hours available, and seasonal employment for 2026/2027. Benefits include passes, discounts, retirement plan, training, and wellness programs.