Motorcycle Technician – Team Mancuso Powersports Gulf Freeway

Cycles Worldwide, LLC; Houston (TX); Hybrid; USD 75,000 - 125,000; Full time

Benefits offered by this job

Sign-on bonus up to $10k

Full benefits (health, dental, vision,

Job summary

Team Mancuso Powersports Gulf Freeway in Houston, TX is seeking a Motorcycle Technician to join our high-volume service team. You will perform service, repair, and customization on motorcycles, adhering to factory specs and time targets.

Qualified candidates have factory training such as MMI Service School, possess a current motorcycle license, and bring hands-on tool sets. We value detail, reliability, and a customer-focused attitude.

Qualifications

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
• Passion for Powersports brands and industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

Responsibilities

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

Skills

Motorcycle license

Formal training

Tool ownership

Detail-oriented

Customer focus

Education

MMI Service School or equivalent

Tools

Own a set of tools

Job description

Job Title Motorcycle Technician – Team Mancuso Powersports Gulf Freeway

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Responsibilities:

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

What we offer:

$75,000 to $125,000 a year is typical compensation
Up to $10,000 sign-on bonus based on experience and qualifications
Full benefits offered- health, dental, vision and 401k

Qualifications:

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
• Passion for Powersports brands and industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

Additional information

All yourinformation will be kept confidential according to EEO guidelines.