Motorcycle Technician Motorcyles of Charlotte

Sonic Powersports; Charlotte (NC); On-site; USD 75,000 - 100,000; Full time

Job summary

An established industry player in the powersports sector is seeking a skilled Service Technician to join their dynamic team. This role involves performing high-quality service, repair, and customization work on a variety of vehicles, ensuring customer satisfaction through effective communication and timely completion of tasks. The company offers a competitive salary, comprehensive benefits, and a sign-on bonus based on experience. If you are detail-oriented, have a positive attitude, and are eager to develop your skills in a fast-paced environment, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Vision insurance

401k plan

Sign-on bonus

Qualifications

• Completion of a factory-authorized formal training program.
• Current Motorcycle license is required.
• Own a set of tools within 60 days of hire.

Responsibilities

• Perform service, repair, and customization work per factory specs.
• Maintain productivity close to 100% on billable jobs.
• Assist Service Writer with customer communication.

Skills

Detail-oriented

Time management

Customer service

Adaptability

Education

Factory-authorized training program

Motorcycle license

Tools

Personal toolset

Job description

Job Description

Responsibilities:

1. Accept work assignments from Service Writer / Manager.
2. Request parts for the job as early as possible when needs become known.
3. Perform service, repair, and customization work in accordance with factory specifications.
4. Complete repair work within the scheduled time period.
5. Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
6. Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known, so that the customer may be contacted and notified of the delay.
7. Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue that will help ensure customer satisfaction.
8. Ensure proper filing of paperwork upon completion of repairs.
9. Deliver the customer’s vehicle in cleaner condition than when it was dropped off.
10. Keep work area clean and assist others with maintaining shop cleanliness.
11. Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned by the Service Manager.

What we offer:

• Full benefits offered - health, dental, vision, and 401k.
• Typical compensation ranges from $75,000 to $100,000 per year.
• Up to $10,000 sign-on bonus based on experience and qualifications.

Qualifications:

• Completion of a factory-authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• All Service Technicians are required to own a set of tools within 60 days of hire.
• Ability to effectively perform duties in a time-sensitive environment.
• Positive attitude, coachable, and willing to learn new skills.
• Detail-oriented and precise.

Additional Information: All your information will be kept confidential according to EEO guidelines.