Motorcycle Technician - Mancuso Harley Davidson Crossroads

Sonic Automotive; Houston (TX); On-site; USD 75,000 - 125,000; Full time

Job summary

Join a dynamic team at a leading motorsport dealership in Houston, where your passion for motorcycles can thrive. As a Service Technician, you will be at the forefront of delivering exceptional service and repairs, ensuring every customer leaves with their vehicle in pristine condition. This role requires not only technical skills but also a commitment to customer satisfaction and teamwork. With competitive compensation ranging from $75,000 to $125,000 and a sign-on bonus based on your experience, this is an exciting opportunity to advance your career in the motorsport industry. If you're detail-oriented, coachable, and ready to make a difference, we want to hear from you!

Benefits

Health insurance

Dental insurance

Vision insurance

401k plan

Sign-on bonus up to $10,000

Qualifications

• Completion of a formal training program or equivalent experience is required.
• Must possess a current motorcycle license and a set of tools within 60 days of hire.

Responsibilities

• Perform service and repair work according to factory specifications.
• Maintain productivity and notify manager of any delays in work completion.
• Assist with customer communications and ensure satisfaction.

Skills

Motorcycle repair

Customer service

Time management

Attention to detail

Ability to learn new skills

Education

Completion of factory authorized training

Current Motorcycle license

Tools

Basic and special tools for service

Job description

Company Description

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory, and all of the metric brands. We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike, or Personal Watercraft.

Job Description

Responsibilities:

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance with factory specifications.
• Complete repair work within the scheduled time period.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

What we offer:

• $75,000 to $125,000 a year is typical compensation.
• Up to $10,000 sign-on bonus based on experience and qualifications.
• Full benefits offered - health, dental, vision, and 401k.

Qualifications:

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
• Passion for Harley-Davidson brand and industry.
• Ability to effectively perform duties in a time-sensitive environment.
• Positive attitude, coachable, and willing to learn new skills.
• Detail-oriented and precise.

All your information will be kept confidential according to EEO guidelines.