Motor Vehicle Inspector

Douglas County (NE); Omaha (NE); On-site; USD 40,000 - 52,000; Full time

Job summary

Douglas County is seeking an experienced Vehicle Identification Inspector to perform inspections on out-of-state and salvage vehicles. You will greet customers, review documentation, and ensure title records meet requirements.

The role includes clerical duties and cash handling, with opportunities to stay updated on title laws across states. Candidate must obtain VIN inspection certification within six months of hire and maintain it.

Qualifications

• High school diploma or equivalent required.
• Customer service or clerk experience preferred.
• Knowledge of vehicle titles and registration processes desirable.

Responsibilities

• Greet and direct customers seeking a vehicle identification inspection.
• Review ownership records ensuring all documentation is present.
• Maintain knowledge of vehicle titles from other states and countries.
• Conduct VIN inspections on out-of-state and salvage vehicles.
• Perform clerical and cashiering duties including fee processing and deposits.
• Direct Motor Vehicle Inspectors work activities during supervisor’s absence.
• Report to work with regular attendance.

Skills

Customer service

Communication

Attention to detail

Teamwork

Clerical skills

Education

High school diploma or equivalent

Tools

NCIC/NCIS database

Vehicle records system

Job description

Incumbent works under the direction of the Motor Vehicle Inspection Supervisor or designee, conducting vehicle identification inspections on out-of-state and salvage vehicles.

• Greet and direct customers seeking a vehicle identification inspection.
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service policies and regulations, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment.
• Review ownership records ensuring all pertinent documentation is present and inform customers of additional information needed to process title.
• Maintain knowledge of vehicle titles from other states and countries.
• Conduct identification inspections on out-of-state and salvage vehicles (e.g. cars, trucks, motorcycles, semi tractors), ensuring identification and odometer readings match records.
• Review existing titles, ensuring all required documentation is present.
• Complete documentation on inspected vehicles, forward for additional processing and fee collection, and inform supervisor of vehicles having questionable odometer readings or Vehicle Identification Number (VIN) issues.
• Maintain work area, equipment, and official forms in an efficient, clean, and organized manner.
• Prepare and maintain department documents.
• Perform clerical and cashiering duties (e.g. NCIC/NCIS database lookup, collect and process fees, balance daily receipts, prepare bank deposits).
• Conduct on-site and online VIN inspections on out-of-state vehicles for local car dealerships.
• Direct Motor Vehicle Inspectors work activities and respond to procedural questions during supervisor’s absence.
• Assist in impounding suspect vehicles.
• Maintain a current job knowledge and job-related skills (e.g. research, meetings, training, webinars, seminars, conferences).
• Safely operate a motor vehicle when required to travel on County business.
• Report to work with regular, consistent attendance.
• Perform other duties as assigned and directed.

• High school diploma or equivalent required.*
• Six (6) months of customer service or motor vehicle service experience required.*
• Vehicle Identification Inspector certification within six (6) months of hire and maintain designation throughout employment required.
• Complete a pre-employment security clearance check required.
• Valid driver's license and own transportation upon hire and maintained throughout employment required.
• Completion of a pre-employment criminal record check and conditional offer drug screen required.
• *Equivalent combination of education and work experience may be substituted for requirements on a year-for-year basis.

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is generally performed indoors and outdoors. Noise level is usually moderate to loud. Work hours are typically standard day-shift hours; however, schedule may vary (e.g. days, shifts, overtime/extra hours, weekends). Work involves potential exposure to weather conditions (e.g. heat, humidity, cold, rain, snow and wind). Incumbent is exposed to exhaust and other fumes from vehicles and may come in contact with dirt, slush, small rocks and other debris from vehicles.
• Work requires some physical activity, including extended periods of standing, walking, kneeling, sitting, bending, crouching and reaching, frequent crawling and climbing, and occasional balancing. Work also requires the ability to frequently lift/carry objects weighing up to 25 pounds and occasionally up to 50 pounds.
• Required sensory abilities include vision, hearing and touch. Visual abilities, correctable to normal ranges, include close, distance and color vision, depth perception, and the ability to adjust focus. Communication abilities include the ability to talk and hear within normal ranges. Incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment.