Motor Vehicle Dispatcher.

Defense Logistics Agency; Texas; On-site; USD 36,000 - 52,000; Full time

Job summary

Defense Logistics Agency in Texas seeks a dispatcher to serve as the central contact for depot dispatching, coordinating pickups, deliveries, and schedules.

The role ensures compliance with federal regulations, assigns manpower and equipment, and tracks performance with detailed logs for service and billing records. This position aliases non-exempt work with a set schedule, requiring US citizenship.

Qualifications

• Education must show knowledge, skills, and abilities for the work.
• One year of specialized experience preferred in dispatch or related logistics work.

Responsibilities

• Serves as central point of contact for depot dispatching services.
• Coordinates with drivers, warehouse managers, and customers to ensure timely operations.
• Determines priorities, establishes schedules, and assigns manpower/equipment.
• Ensures dispatch and transport operations comply with federal regulations and DoW policies.
• Dispatches vehicles, clarifies location, priorities, and required equipment.
• Maintains logs and reports related to customer service and billing.

Skills

Customer service

Communication

Team coordination

Record keeping

Education

Four years above HS in business/secretarial/technical

Job description

• Serves as the central point of contact for all depot dispatching services, managing material pick-up and delivery requests
• Servies as the central dispatcher using computers, telephones, and radio dispatching equipment to coordinate with drivers, warehouse managers, and customers, ensuring timely and smooth operations.
• Determines priorities, establishes performance schedules, and assigns the necessary manpower and equipment to complete tasks efficiently.
• Applies federal regulations and DoW polices to ensure dispatch and transport operations are fully compliant.
• Dispatches suitable vehicles for requests, instructing drivers on location, priorities, and the specific equipment required for the job.
• Tracks task performance, adjusts schedules as needed, and maintains detailed logs and reports related to customer service and billing records.
  

Duties

• Serves as the central point of contact for all depot dispatching services, managing material pick-up and delivery requests
• Servies as the central dispatcher using computers, telephones, and radio dispatching equipment to coordinate with drivers, warehouse managers, and customers, ensuring timely and smooth operations.
• Determines priorities, establishes performance schedules, and assigns the necessary manpower and equipment to complete tasks efficiently.
• Applies federal regulations and DoW polices to ensure dispatch and transport operations are fully compliant.
• Dispatches suitable vehicles for requests, instructing drivers on location, priorities, and the specific equipment required for the job.
• Tracks task performance, adjusts schedules as needed, and maintains detailed logs and reports related to customer service and billing records.
  

Requirements

Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: (Enter as applicable from COE document)
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Distribution Red River, TX
  

Qualifications

B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: 4 years above high school in an accredited business, secretarial or technical school, junior college, college or university.

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to the GS-04 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
• Processing transport requests, establishing operational priorities, and performance schedules to optimize cargo movement.
• Managing depot dispatching operations and applying transportation regulations to ensure compliant and efficient logistical workflows.
• Identifying material types to select and dispatch appropriate transport vehicles, tracking task completion, and maintaining logistical logs.
• Experience interpreting interservice agreements to identify chargeable services and authorizing customer billing for dispatch charges outside normal agreements.
• Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-05 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. For GS-05 level positions, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. 1194).

For Important General Applicant Information And Definitions Go To

Reemployed Annuitants:

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at:

Information For Veterans Is Available At

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal

Additional guidance on writing a federal resume can be found at:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.