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An established industry player is seeking enthusiastic individuals to join their team as Adventure Guides and Tram Drivers. This seasonal role is perfect for those who love interacting with the public and providing exceptional customer service. You will be responsible for transporting guests throughout the zoo, narrating tours, and ensuring a safe and enjoyable experience for all visitors. With flexible shifts and the chance to work in a vibrant environment, this position offers a unique opportunity to connect people with wildlife and nature. If you are passionate about conservation and enjoy working in diverse settings, this role is for you!
Chicago Zoological Society | Brookfield Zoo, 3300 Golf Rd, Brookfield, Illinois, United States of America Req #130
Friday, February 14, 2025
Join the PRIDE!
This position contributes to the success of Brookfield Zoo Chicago (“BZC”) and the goals of providing an extraordinary guest experience and to BZC’s goal of financial sustainability by helping to generate revenue through the operation of the Motor Safari trams, buses, and attractions. Specifically, responsible for transporting guests on designated routes throughout the park, narrating tours, operating the attractions, providing transportation for events, providing access control function at Motor Safari stations and Carousel, and responding to inquiries, providing strong customer service and portraying a good example of Brookfield Zoo Chicago’s mission.
Brookfield Zoo is open 363 days a year. The work schedule involves working various shifts, including weekdays, weekends, and holidays. We especially appreciate candidates who can commit to consistent weekday availability throughout the year. To ensure that BZC can provide reliable service and maintain a consistent quality experience for our guests, availability of a minimum of three days per week including one day on the weekend is strongly desired. Shifts typically range from 4 to 8 hours, with work schedules starting as early as 8:00 AM and ending as late as 7:00 PM (and 10:00 PM on weekends or for special events). Work schedules are based on the needs of the operation. This position requires the ability to operate a large vehicle through crowds of people and speak on a microphone. It also requires work in a variety of weather conditions. Minimum age of 18 and valid driver’s license required.
PRIMARY JOB DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions of the position.
* Essential Job Functions
POSITION REQUIREMENTS:
DESIRABLE/PREFERRED QUALIFICATIONS:
ADDITIONAL INFORMATION:
This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This seasonal position requires a high level of customer service. Incumbent must have the ability to learn and adhere to Brookfield Zoo Chicago policies and departmental procedures and standards. Ability to work non-standard hours including evenings, holidays, and weekends, required. Because the position provides support for the Carousel, incumbent is subject to random drug testing upon hire under the Illinois Amusement Ride and Attractions Safety Act.
OCCUPATIONAL REQUIREMENTS: See Occupational Requirements Form.
BENEFITS INFORMATION:
We are pleased that you are considering joining our dedicated team at Brookfield Zoo Chicago (BZC). Below is a summary of Brookfield Zoo Chicago’s generous employee benefits. Please note, benefits vary based on whether benefits are provided through the Teamsters Union for positions represented by the Teamsters or by Brookfield Zoo Chicago for non-union positions. For non-union positions, some benefits also differ by pay grade classification if noted.
Mental Health: Support, counseling, and resources for life issues at no cost to you. Eligible employees and their immediate family have access to Perspectives, a dynamic Employee Assistance Plan (EAP) which provides 24/7, confidential care and resources to address work and life stressors.
Retirement Savings: A 401(k) savings plan is available for all employees. Choose either pre-tax and/or Roth after-tax contributions. First of the quarter following one year of service, eligible employees receive matching contributions of 50% of the first 6% you contribute.
Other Benefits & Perks for All Employees (unless otherwise noted)
Brookfield Zoo Chicago is open 363 days each year. Work schedules vary with each position. This position may require the ability to work a non-traditional schedule on-site that may include holidays, weekends, mornings and/or evenings.
The mission of Brookfield Zoo Chicago is to inspire conservation leadership by connecting people to wildlife and nature. Accredited by the Association of Zoos & Aquariums, American Humane, and the Alliance of Marine Mammal Parks and Aquariums. Brookfield Zoo Chicago is an Equal Opportunity Employer.