Motor Claims Handler (100% Home

Aston Charles; New Castle (PA); Remote; GBP 35,000; Full time

Job summary

Join a pioneering Insurtech firm as a Motor Claims Handler in a fully remote role! This innovative company is transforming the claims landscape with a focus on delivering outstanding customer outcomes. You'll handle both Private and Commercial vehicle claims, supported by a friendly team and equipped with top-notch tools like an Apple MacBook. With a competitive salary of up to £35K and opportunities for professional growth, this position is perfect for motivated individuals who excel in client service and problem-solving. Embrace a rewarding career where your contributions make a real difference!

Benefits

Support towards professional qualifications

Friendly team environment

Top of the range equipment provided

Qualifications

• Experience in handling Private and Commercial Motor claims is essential.
• Must have worked in an insurance environment or as a TPA.

Responsibilities

• Manage Own Damage and 3rd Party claims for vehicles.
• Provide excellent client service and resolve issues effectively.

Skills

Motor Claims Handling

Client Service Focus

Problem-Solving Skills

Communication Skills

Task Management

Education

Professional Qualifications in Insurance

Tools

Apple MacBook

Job description

Motor Claims Handler (100% Home-Based) - Newcastle

Job Type: Permanent
Sector: General Insurance
Specialism: Claims
Location: North East & Scotland
Town/City: Newcastle
Salary range: £20,000 - £29,999, £30,000 - £39,999
Salary Description: to £35K plus benefits
Posted: 15-Nov-24
Start Date: ASAP
Recruiter: Aston Charles
Job Ref: RJ-3122
Job Views: 6

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Motor Claims Handler to join the team. You’ll be dealing with Own Damage and 3rd Party claims, encompassing both Private and Commercial vehicles. It is essential that you have previous experience of handling both Private and Commercial Motor claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. You should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. You must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary of up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!