Motion Automation Field Technician: On-Site Support

Genuine Parts Company; Salisbury (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and holiday pay

Job summary

Genuine Parts Company is seeking a dedicated customer support technician in Salisbury, North Carolina, to provide on-site installation and technical support for complex equipment. The role requires strong communication skills and a maintenance background, with a travel commitment exceeding 50%. Candidates should have a high school diploma or GED, with up to two years of relevant experience preferred. The company offers a comprehensive benefits package, including healthcare coverage, 401(k), and tuition reimbursement.

Qualifications

• Typically requires a high school diploma or GED and zero to two years of relevant experience.
• Ability to manage contract location resources.
• Ability to manage travel budget.

Responsibilities

• Provides on-site installation customer support and performs diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Interprets customers' needs and clarifies responsibility for problem resolution.
• Provides technical product support and service to customers.

Skills

Maintenance and reliability background

Ability to work independently

Strong critical thinking

Strong problem solving ability

Strong communication skills

Education

High school diploma or GED

Job description

Genuine Parts Company is seeking a dedicated customer support technician in Salisbury, North Carolina, to provide on-site installation and technical support for complex equipment. The role requires strong communication skills and a maintenance background, with a travel commitment exceeding 50%. Candidates should have a high school diploma or GED, with up to two years of relevant experience preferred. The company offers a comprehensive benefits package, including healthcare coverage, 401(k), and tuition reimbursement.