Mortgage Transaction Coordinator

Trustmark Corporation; Alabama; On-site; USD 10,000 - 60,000; Full time

Job description

The purpose of this job is to train to work with existing customers to retain mortgage financing on their property.

Responsibilities:

• Assist LO with customer inquiries by providing payment and cost information. Facilitate the application process via phone or internet. Produce disclosures and other written estimates
• Handle follow up calls for documentation, realtor updates and clearing underwriting conditions
• Mastering the skills needed for all aspects of loan origination. Study guidelines and show initiative to learn independently
• Provide sales support to LO such as courtesy calls, thank you notes, conducting sales activities etc.
• Coordinate loan closings with attorneys and closing agents
• Other duties as directed by the LO to provide sales and service support to customers and referral sources
• Able to work and thrive in a fast paced environment
• Perform additional duties as assigned.

Qualifications

• 4 year college graduate, with 3.0 or higher -OR-
• Minimum of 3 years in previous customer service, marketing, mortgage lending or other related experience
• Expertise in communicating effectively with the public
• Marketing/Public relations education or real estate lending knowledge
• Outside sales or lead generation knowledge
• Ability to quickly adapt to software/systems
• Ability to interact with diplomacy and courtesy
• Excellent grammar and writing expertise

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!

Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

• Verification of employment, education and other data provided by you on your employment application
• Verification of eligibility to work in the US
• Criminal background check
• Credit check (required for certain positions)
• Fingerprinting (required for certain positions)