Mortgage Sales Supervisor

U.S. Bank; Boise (ID); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation

Adoption assistance

Job summary

U.S. Bank in Boise, Idaho, seeks a Mortgage Loan Originator Supervisor to oversee a team, ensuring timely document processing and managing relationships with real estate partners. The role involves meeting loan volume goals and participating in industry associations.

The ideal candidate has a high school diploma and over two years of mortgage sales experience, with strong skills in relationship management, customer service, and analytical reasoning. Benefits include healthcare, retirement plans, and paid leave.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of mortgage sales experience.

Responsibilities

• Supervise daily activities of Mortgage Loan Originators.
• Ensure timely document processing for underwriting and closing.
• Establish relationships with real estate brokers and builders.

Skills

New-business development

Relationship management

Sales strategy knowledge

Analytical ability

Attention to detail

Customer service

Verbal and written communication

Education

High school diploma or equivalent

Job description

At U.S. Bank, we’re dedicated to helping our customers and businesses make better, smarter financial decisions and supporting the communities we serve. A career with U.S. Bank offers a wide range of opportunities to discover what drives you at every stage of your career.

Job Description

Under the general direction of upper management, the Mortgage Loan Originator Supervisor is responsible for supervising the day‑to‑day activities of a small team of Mortgage Loan Originators. The role includes ensuring all documents required for processing, underwriting, and closing are secured in a timely manner, meeting annual loan volume goals, establishing referral source relationships with real estate brokers, builders, and other external partners, and actively participating in local and state mortgage banking and realtor trade associations. The supervisor collaborates across U.S. Bank Home Mortgage and other banking lines to promote customer relationships and additional product sales, and participates in interviewing, recruiting, and retaining talent through employee development and engagement initiatives.

Basic Qualifications

• High school diploma or equivalent
• Two or more years of mortgage sales experience

Preferred Skills and Experience

• Proven new‑business development and relationship‑management skills
• Strong sales strategy knowledge
• Comprehensive understanding of mortgage products, operations, and current market trends
• Basic knowledge of pricing and underwriting requirements for mortgage insurance companies
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors
• Familiarity with local, state, and national laws such as Truth‑in‑Lending, RESPA, and relevant zoning ordinances
• Excellent customer‑service and relational skills
• Strong attention to detail and analytical ability with financial information
• Excellent interpersonal, verbal, and written communication skills
• Ability to perform duties outside the regular place of business when required

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks based on salary grade and tenure)
• Paid holidays (up to 11 opportunities)
• Adoption assistance
• Sick and Safe Leave accruals up to 80 hours per calendar year

Equal Opportunity Employment

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other factor protected by applicable law.

Compliance and Verification

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program. Applicants must comply with U.S. Bank policies, the Code of Ethics, and all relevant workplace conduct and safety policies. Background checks consistent with applicable laws will be conducted.

Additional Information

Posting may be closed earlier due to high volume of applicants.