Mortgage Processor-Hybrid

GreyMatter IT; Lowell (MA); Hybrid; USD 30,307 - 38,572; Full time

Job summary

Align Credit Union in Lowell, MA, is seeking a mortgage processor to receive and process applications for underwriting approval. This hybrid role requires on-site work 1–2 days per week in Lowell and offers a base pay range of $22.00–$28.00 per hour.

The role involves reviewing documentation, guiding the underwriting process, and coordinating with Home Financing Consultants, Underwriters and Closers to maintain timely processing and accuracy.

Qualifications

• Experience in mortgage processing workflows.
• Ability to validate and verify loan data.
• Strong communication with teammates and members.

Responsibilities

• Reviews file documentation for completeness and consistency with original information.
• Reviews loan applications for qualifications and recommends approvals or requests more information.
• Communicates loan processing information to Home Financing Consultants, Underwriters and Closers.
• Validates loans using Desktop Underwriting (DU) and verifies input data.
• Prepares loans for final underwriting approval and tracks status weekly.
• Handles member inquiries and collects signatures on authorization forms.

Skills

Mortgage processing

Data validation

Communication

Underwriting support

Tools

Desktop Underwriting (DU)

Job description

To receive and process all mortgage applications for underwriting approval while maintaining accuracy and efficiency, as well as knowledge of secondary guidelines, at all times.

Essential Functions & Responsibilities

• Reviews file documentation for completeness and consistency with original information, as indicated on the initial loan application. Assembles, collates and maintains documentation in proper processing order.
• Reviews loan applications for qualifications consistent with appropriate Align policy, procedures and guidelines. Recommend approvals or rejections for loan applications and/or requests additional information.
• Communicates loan processing information to Home Financing Consultants, Underwriters and Closers.
• Validates loans using Desktop Underwriting (DU), requests documentation as DU dictates; verifies and validates input data.
• Prepares loans for final underwriting approval and satisfies underwriting conditions in a timely manner. Secures supervisor or manager’s approval if required. Maintains a weekly status report on all files.
• Answers members’ questions and obtains information and signatures on authorization forms. Performs follow up on pending loan applications such as calling members or other persons to obtain needed information, resolve discrepancies, update members on all application process and timing, etc.
• This is a hybrid position and requires work to be performed on-site in Lowell, MA one to two days per week.

At Align Credit Union, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base pay rate offered for this role is $22.00 - $28.00 per hour. Compensation may vary based on relevant experience, skills, competencies, and certifications.