Mortgage Orginator/Advisor

FORUM Credit Union; Fishers (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Remote Mortgage Advisor to help members achieve their financial goals through expert mortgage solutions. This role involves originating loans, conducting interviews, and maintaining compliance with regulations. The ideal candidate will thrive in a remote environment while building strong relationships within the real estate sector. If you are dedicated to delivering exceptional service and possess a commitment to accuracy and thoroughness, this opportunity is perfect for you. Join a team recognized for its outstanding workplace culture and make a real impact in the lives of members.

Qualifications

• A two-year college degree or equivalent specialized training is required.
• Strong focus on customer service and mortgage origination skills.

Responsibilities

• Originate residential mortgage loans for members and conduct application interviews.
• Develop contacts in the real estate industry to produce additional loans.

Skills

Customer Service

Mortgage Origination

Regulatory Compliance

Relationship Building

Communication Skills

Education

Two-year college degree or specialized course

Job description

Overview

Helping Members Live Their Financial Dreams

FORUM Credit Union is a member-focused, results-driven financial institution that strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams. We offer a full suite of financial products and serve more than 155,000 members in the greater Indianapolis area.

Voted Best Places to Work in Indiana since 2012, FORUM is dedicated to enriching the lives of our employees so we can in turn enrich the lives of our members.

The Remote Mortgage Advisor is responsible for providing mortgages to our existing FORUM member base as well as non-member referrals. This position will work remotely and focus on residential mortgage pre-approvals, purchase loans, construction loans, and refinances using self-generated leads.

Although this position is remote, we require the selected candidate to be located in the State of Indiana.

We are unable to sponsor a work visa for this position.

Responsibilities

Daily responsibilities consist of:

• Originate residential mortgage loans for FORUM members.
• Conduct mortgage application interviews from applicants generated through established contacts such as Select Employee Groups, direct requests, expired applications, FORUM marketing events, and outside referral sources.
• Develop and maintain contacts in the real estate industry and other outside sources to produce additional mortgage loans by performing pre-approvals and providing borrower education.
• Ensure all client contact, disclosures, and client involvement are done in compliance with applicable Federal and state regulations.
• Develop proficiency in lending guidelines for all investors and correspondent relationships with FORUM Mortgage and stay informed of changes in the mortgage industry.
• Ensure a smooth and timely mortgage process and closing by pre-qualifying applicants
  • Counseling members on the mortgage products and the process.
  • Submitting borrower files to Underwriting for pre-approval.
  • Obtaining all necessary documents and information.
  • Keeping all involved parties up-to-date on the status of the loan.
  • Resolving problems as needed.

You may enjoy this job if:

• You accept responsibility with a high level of ownership and commitment to achieve results.
• You focus on the thoroughness and accuracy of work.
• You understand and anticipate the internal and external customer business needs and act accordingly, providing high priority to customer/member satisfaction and service.
• You express ideas effectively through multiple channels, clearly conveying an understanding of the needs of different audiences.
• You have the ability to build relationships with internal and external partners, business owners, members, and colleagues.
• You consistently produce accurate, thorough, and complete work within defined timelines.
• You deliver the highest level of confidentiality, discretion, and integrity in all aspects of work responsibilities.

Qualifications

What we are looking for:

• A two-year college degree or completion of a specialized course of study at a business or trade school or completion of a specialized and extensive in-house training program