Mortgage Operations Processing Specialist

Primerica; Duluth (GA); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Primerica, a leading financial services company, seeks a Mortgage Operations Processing Specialist in Duluth, Georgia. This full-time position involves managing the loan pipeline, ensuring accurate submissions, and facilitating communication among stakeholders. The role is hybrid, requiring both onsite and remote work, offering competitive pay and comprehensive benefits.

Benefits

Health, dental, and vision insurance from day one

401(k) Plan with competitive employer match

Vacation, sick, holiday and volunteer time off

Life and disability insurance

Flexible Spending Account & Health Savings Account

Tuition reimbursement

Qualifications

• Minimum 2-3 years of residential mortgage processing experience.
• Working knowledge of federal and state regulatory requirements.
• Obtain Mortgage Loan Officer license within 180 days.

Responsibilities

• Manage loan pipeline and ensure timely submission and closing.
• Liaise between mortgage lending underwriters, loan originators, and applicants.
• Utilize pipeline reports to manage loans and prioritize workflow.

Skills

Interpersonal Skills

Written Communication

Verbal Communication

Problem Solving

Time Management

Attention to Detail

Resourcefulness

Decision Making

Multi-tasking

Education

Mortgage Loan Officer License

Tools

Desktop Underwriting

Loan Product Advisor

Job description

Mortgage Operations Processing Specialist

Pay Competitive

Employment type Full-Time

Job Description

Req#: R-158:032025
Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Mortgage Processor will manage the loan pipeline and help ensure loan-related files are submitted and closed on a timely basis with a high degree of accuracy and completeness. The role requires you to be the liaison between the mortgage lending underwriting department, mortgage loan originators, and applicants to facilitate loan approval and closing. You will have significant contact with both our field sales force and borrowers, while being supported by the Mortgage Marketing Directors. The desire to assist and train is critical to our success.

This is a hybrid position that requires working onsite in the Duluth, Georgia office and remotely multiple days each week.

The estimated salary range for this role: 60K-65K

Responsibilities & Qualifications

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Ensure loan application meets company standards for completeness and identify any gaps for MLO’s
• Gather information for the loan application and communicate with both the borrower and lender to facilitate a timely closing
• Communicate and respond to internal stakeholders (Branch Managers, MLO’s, Sales Directors) in a timely and professional manner
• Utilize pipeline reports to effectively manage loans to prioritize daily workflow
• Become proficient with point of sale and Lender portal/loan origination systems
• Maintain current knowledge of guidelines and loan programs
• Perform other related duties as required
• Monday - Friday 9 AM to 6 PM EST with occasional Saturday hours

KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum 2 - 3 years residential mortgage processing experience with working knowledge of other job functions (origination, closing, secondary marketing)
• Working knowledge of federal and state regulatory requirements
• Excellent interpersonal skills as well as excellent written and verbal communication abilities
• Exceptional time management and attention to detail skills are necessary
• Obtain Mortgage Loan Officer license within 180 days, if not already licensed
• FHA/VA product experience preferred, but not required
• Desktop Underwriting (DU) and/or Loan Product Advisor (LPA) experience required
• High level of resourcefulness and ingenuity
• Problem solving
• Decision making
• Multi-tasking

#LD-ND1

FLSA status:
This position is exempt (not eligible for overtime pay):

Yes

Our Benefits:

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless ofrace, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

About the company

Primerica, Inc. is a United States-based multi-level marketing company that sells insurance and financial services.

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