Mortgage Loan Servicing Spec - On Site

Standard Insurance; Portland (OR); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

401(k) with matching

Annual incentive bonus

Paid time off including holidays and福利

Job summary

The Standard is looking for a Mortgage Loan Servicing professional to manage complex servicing tasks for investor clients and borrowers. You will ensure portfolio compliance, timely payments, and accurate payoff processing, with a focus on maintaining high data integrity across our systems.

Role requires a Bachelor's degree, 2+ years of experience in a fast-paced office setting, and 1+ years in mortgage loan servicing; onsite in Portland, OR at least monthly.

Qualifications

• Bachelor's degree required.
• 2+ years of relevant experience in a dynamic office environment.
• 1+ years of mortgage loan servicing experience preferred.

Responsibilities

• Maintain loan portfolio compliance, timely payments, insurance coverage, and property tax payments.
• Collaborate with correspondents to ensure servicing compliance and respond to inquiries.
• Analyze transfer, assumption, and modification requests and support loan file documentation.
• Prepare accurate payoff quotes and loan status statements.

Skills

Analytical skills

Financial documents interpretation

Mortgage loan servicing experience

Education

Bachelor's Degree

Tools

Mortgage loan servicing systems

Financial software

Job description

The next part of your journey is right around the corner - with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

In this role, you will be responsible for performing complex mortgage loan servicing and administration functions to support our investor clients and borrower requirements. You'll oversee loan portfolio compliance, ensure timely collection of payments, and handle delinquent property taxes, insurance coverage, and loss claims. You will also analyze loan portfolios, perform property inspections, and collaborate with correspondent networks to ensure compliance. Additionally, you'll assist in the setup of new loans and the processing of payoff transactions.

Key Responsibilities

• Maintain compliance for loan portfolios, including ensuring timely payments, insurance coverage, and payment of property taxes.
• Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management, and investors.
• Perform analysis of transfer, assumption, and modification requests, and support loan file documentation.
• Validate servicing system data and assist in preparing accurate payoff quotes and loan status statements.
• Ability to work onsite at least once per month in Portland, OR is a requirement of this role.

Skills and Background You'll Need

• Education: Bachelor's Degree required.
• Experience: 2+ years of relevant experience in a dynamic office environment or equivalent education/experience.
• Strong analytical skills and ability to interpret financial documents (e.g., operating statements, rent rolls, financial statements).
• 1+ years of experience in mortgage loan servicing, banking, or related preferred.
• Experience with mortgage loan servicing systems and financial software is preferred.
• Knowledge of legal and technical aspects of mortgage servicing is preferred.

Key Behaviors of a Successful Candidate

• Driving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.
• Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.
• Winning Together: Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives and pushing to bring the best ideas forward.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range: 27.04 - 35.82

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pur