Mortgage Loan Servicing Spec - On Site

SMI StanCorp Mtg Investors LLC - 6100; Hillsboro (OR); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off including holidays and

Parental leave

Volunteer hours program

Job summary

The Standard is a trusted financial services company in Hillsboro, Oregon, seeking a detail-oriented mortgage loan servicing specialist. You will oversee complex servicing tasks, ensure compliance, and assist with payoff processing for investor clients and borrowers.

The role requires a Bachelor’s degree and 2+ years in a similar environment; on-site presence once a month in Portland is required. The Standard offers competitive pay, a robust benefits package, and clear opportunities for career

Qualifications

• Bachelor’s Degree required.
• 2+ years in a dynamic office environment or equivalent education/experience.
• Strong analytical skills and ability to interpret financial documents.
• 1+ years of experience in mortgage loan servicing, banking, or related preferred.
• Experience with mortgage loan servicing systems and financial software is preferred.
• Knowledge of legal and technical aspects of mortgage servicing is preferred.

Responsibilities

• Maintain loan portfolio compliance, including timely payments and insurance coverage.
• Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management and investors.
• Analyze transfer, assumption and modification requests and support loan file documentation.
• Validate servicing system data and assist in preparing payoff quotes and loan status statements.
• Onsite work at least once per month in Portland, OR is required.

Skills

Analytical skills

Mortgage servicing experience

Financial documents interpretation

Financial software

Education

Bachelor’s Degree

Tools

Mortgage servicing systems

Financial software

Job description

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

In this role, you will be responsible for performing complex mortgage loan servicing and administration functions to support our investor clients and borrower requirements. You'll oversee loan portfolio compliance, ensure timely collection of payments, and handle delinquent property taxes, insurance coverage, and loss claims. You will also analyze loan portfolios, perform property inspections, and collaborate with correspondent networks to ensure compliance. Additionally, you'll assist in the setup of new loans and the processing of payoff transactions.

Key Responsibilities

• Maintain compliance for loan portfolios, including ensuring timely payments, insurance coverage, and payment of property taxes.
• Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management, and investors.
• Perform analysis of transfer, assumption, and modification requests, and support loan file documentation.
• Validate servicing system data and assist in preparing accurate payoff quotes and loan status statements.
• Ability to work onsite at least once per month in Portland, OR is a requirement of this role.

Skills and Background

• Education: Bachelor’s Degree required.
• Experience: 2+ years of relevant experience in a dynamic office environment or equivalent education/experience.
• Strong analytical skills and ability to interpret financial documents (e.g., operating statements, rent rolls, financial statements).
• 1+ years of experience in mortgage loan servicing, banking, or related preferred.
• Experience with mortgage loan servicing systems and financial software is preferred.
• Knowledge of legal and technical aspects of mortgage servicing is preferred.

Key Behaviors of a Successful Candidate

• Act with urgency, pursue ambitious goals and show resilience in the face of obstacles and setbacks.
• Adaptability: see possibilities in changing circumstances, accept and understand change and alter behavior as necessary.
• Winning Together: actively engage colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives, and pushing to bring the best ideas forward.

Why Join The Standard?

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

In addition to the competitive salary range below, our employee-focused benefits support work-life balance.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range: 27.04 - 35.82

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard’s property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

For more information about The Standard, visit www.standard.com or follow us on LinkedIn and Instagram.