Mortgage Loan Processor — Detail-Driven & Responsive (NY)

Howard Hanna Company; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Howard Hanna Mortgage seeks a full-time Mortgage Loan Processor to support loan processing from application to closing. The role involves ensuring disclosures, compliance, and timely communication with applicants, underwriters, and the closing team.

Ideal candidates have mortgage banking experience (3+ years), strong communication, attention to detail, and proficiency in MS Office. Experience handling NY State files is preferred. Equal opportunity employer.

Qualifications

• Three (3) years of mortgage banking experience, preferable in loan processing.
• High school diploma required
• Experience processing files in New York State required
• Excellent communication skills (oral, written and phone)
• Ability to interact effectively with customers and other company staff to solve problems and contribute to the team
• Strong analytical skills with aptitude for figures
• Reliable, proactive, and self-motivated
• Exceptional attention to detail with the ability to handle multiple duties
• Proficient in Microsoft Office programs and data entry
• Manage workload and meet deadlines

Responsibilities

• Review application package for required program disclosures and Company, Agency, Investor, RESPA and ECOA compliance.
• Maintain open line of communication with the applicant throughout the processing period, assisting them with any questions and notifying them of any additional information or documents required.
• Notify borrowers and Finance Manager, of underwriting decision and any condition that must be satisfied prior to title transfer.
• Send out all applicable approval letters to parties, borrower, finance manager, selling realtor, etc.
• Copy credit package and prepare file for closing department. Be sure information for insurance is in file.
• Maintain an accurate pipeline record and update for all loans in process.
• Work closely with post-closer to meet any additional requirements from investor for their completion to purchase.
• Work closely with Operations Manager to maintain updated QC reports, make any corrections necessary and remit to QC for review
• Perform all other duties and tasks as may be directed by the employee’s supervisor and/or management.

Skills

Communication skills

Analytical skills

Detail oriented

Microsoft Office

Data entry

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Howard Hanna Mortgage seeks a full-time Mortgage Loan Processor to support loan processing from application to closing. The role involves ensuring disclosures, compliance, and timely communication with applicants, underwriters, and the closing team.

Ideal candidates have mortgage banking experience (3+ years), strong communication, attention to detail, and proficiency in MS Office. Experience handling NY State files is preferred. Equal opportunity employer.