We’re hiring a loan partner who will work directly alongside our loan origination staff to help our applicants through the mortgage loan process. You’ll get applicants mortgage ready, prepare paperwork, and respond to customer inquiries on transactions as needed. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.
Responsibilities:
- Prequalify:
- Contact all newly received applications within 24 hours of assignment by LO
- Thoroughly review 1003 with the borrower(s) and request necessary documents
- Explore all options before turning down a pre-approval request
- Keep Realtor partners updated on the progress
- Stay up to date on investor guidelines & program changes
- Pre-Approve:
- Communicate pre-approval parameters to borrowers
- Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum)
- Notify the referring Realtor immediately after issuing pre-approval
- Expedite rush pre-approval requests
- Flag any red flags or potential issues to the LO or Team Captain (if applicable)
- Dedicate one hour weekly to pre-approval outreach power hour
- Pipeline:
- Expedite onboarding for newly received contracts
- Perform a daily “gauge check” to identify “hot loans.”
- Attend weekly branch pipeline meetings to track loan milestones
- Deliver Tuesday borrower update calls (and Realtors, when needed)
- Coordinate closely with loan processing teams
- Contact borrowers, attorneys, and realtors 24 hours before contingencies expire
- Review Closing Disclosures for accuracy against Loan Estimates
- Conduct pre-closing phone calls (48 hours before closing)
- Make congratulatory funding calls to borrowers & Realtors
- Provide post-closing/funding support
- Be available after hours for urgent questions (via mobile email)
- Consistently exceed borrower and referral partner expectations
Qualifications:
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
- Must have NMLS License
Compensation:
$50,000 - $55,000 yearly