Mortgage Loan Originator I

C&N Job Board; Lancaster (Lancaster County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with employer match

Health insurance

Job summary

C&N is seeking a Mortgage Loan Originator I to join our Mortgage Lending team. You’ll learn the fundamentals of the mortgage process while helping clients find home financing solutions that fit their goals.

You’ll collaborate with teammates, build community connections, and deliver the trusted, personalized service C&N is known for. If you’re passionate about helping others achieve homeownership and want a growth-focused environment, apply today.

Qualifications

• Bachelor’s degree and 2–4 years in a customer service role, preferably banking.
• NMLS certification within 1 year of employment.
• Ability to travel for client and community engagements.

Responsibilities

• Build rapport with clients and guide them through the mortgage process from document collection to closing.
• Learn to originate and process conforming and non-conforming residential mortgages with accuracy and compliance.
• Develop relationships with realtors, attorneys, builders, and internal partners to expand C&N’s mortgage presence.

Skills

Communication

Active listening

Analytical thinking

Multitasking

Mortgage lending knowledge

Travel readiness

Education

Bachelor's degree & 2–4 years customer service banking experience

Job description

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You’re motivated, relationship-driven, and ready to grow your career in mortgage lending. At C&N, we’re seeking a Mortgage Loan Originator I to join our Mortgage Lending team. In this role, you’ll learn the fundamentals of the mortgage process while helping clients find home financing solutions that fit their goals. You’ll collaborate with teammates, build community connections, and deliver the trusted, personalized service C&N is known for. If you have a passion for helping others achieve homeownership and want to build your career in a supportive, growth-focused environment, this could be the perfect opportunity for you.

You will be responsible for:

Client Relationships: Build rapport with clients through clear, friendly communication and assist them throughout the mortgage process—from collecting documents to coordinating closings.

Loan Origination: Learn to originate and process conforming and non-conforming residential mortgages while ensuring accuracy and compliance.

Networking & Referrals: Develop relationships with centers of influence such as realtors, attorneys, builders, and internal partners to expand C&N’s mortgage presence.

Collaboration: Partner with Loan Processors, fellow lenders, and branch teammates to deliver an exceptional client experience.

Cross-Selling: Identify client needs and refer additional C&N products and services to provide a full financial solution.

Community Involvement: Represent C&N through active participation in local events and initiatives.

Requirements:

Education & Experience – You will need a Bachelor's Degree AND 2-4 years previous related experience in a customer service setting, preferably in a banking environment ORan equivalent combination of education and experience.

Required Certifications – NMLS (within 1 year of employment)

Skills–

You should possess well-developed abilities and a proven track record in the following areas:

• Excellent communication and active listening skills.
• Strong analytical and problem-solving abilities.
• Proven multitasking skills in a fast-paced environment.
• Solid understanding of mortgage lending fundamentals.
• Ability to travel for client and community engagements.

Key Competencies –

The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively.
• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Drives Results: Achieves goals despite challenges and motivates others to deliver strong outcomes.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
• Employer-paid life and disability insurance.
• Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.