Mortgage Loan Originator, Centralized Mortgage

First National Bank of Omaha; Omaha (NE); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Job summary

First National Bank of Omaha is seeking a Mortgage Loan Originator to provide expert guidance to customers, originate and close mortgage loans, and input applications in the FNBO system. You will meet sales goals, ensure compliance, and support branches with mortgage education.

The role requires strong communication, customer service, and knowledge of underwriting and pricing. Open availability and NMLS registration are required to succeed.

Qualifications

• High School Diploma or equivalent.
• Strong sales ability and excellent communication skills.
• Demonstrated customer service experience.
• Working knowledge of Word and Excel.
• Open availability 8am-6pm M-F and 9am-1pm Sat (CST).
• Active Mortgage Originator with a pipeline; NMLS registration required.

Responsibilities

• Provide outstanding customer experience with mortgage guidance.
• Originate and close mortgage loans while ensuring compliance.
• Input complete applications using the FNBO Mortgage system.
• Set proper expectations and deliver on promises throughout the process.
• Advise clients on current and future mortgage needs to meet goals.
• Meet monthly/annual sales goals and participate in Plan for Success.

Skills

Strong sales ability

Verbal and written communication

Customer service

Microsoft Word

Microsoft Excel

NMLS registration

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Key Accountabilities:

• Provide an outstanding customer experience by listening to the needs of the customer and providing solid advice and guidance on mortgage loans.
• Originate and close mortgage loans while ensuring compliance and meeting file accountability guidelines.
• Collect and input complete applications using the FNBO Mortgage system.
• Give an excellent customer experience by setting proper expectations and making sure we deliver on our promise throughout the process.
• Consult with clients about current and future mortgage needs to help them achieve their financial goals.
• Continually look for ways to increase revenue and reduce expenses.
• Provide comprehensive, timely and professional written/verbal product solutions to customers.
• Meet and/or exceed defined monthly and annual sales goals and contribute to our overall divisional goals.
• Meet monthly with manager to review performance goals and expectations outlined in the Mortgage Loan Office’s “Plan for Success”.
• Provide Mortgage education and support to assigned retail branches.
• Support FNBO CRA & Fair lending requirements by: Utilizing FNBO product mix supporting MMCT, Emerging Markets, LMI and specified state bond loan programs CRA Community Service Volunteer hours.
• Maintain and grow a comprehensive knowledge of current mortgage products, services, and operating procedures.
• Effectively utilize knowledge and all resources available to support team member competency development.
• Work in a collaborative manner with internal mortgage partners to ensure customer files are processed in an efficient and timely fashion.
• Partner across all areas of FNBO to optimize referral opportunities to meet the needs of the customer.
• Maintain internal and external partnerships to provide products and services.
• Proactively identify areas of opportunities for the mortgage division to be successful and best in class.
• Understand and comply with bank policy, laws, regulations and the bank’s BSA/AML Program as applicable to your job duties.
• Exhibit professional behavior and promote positive working relationships.
• Main regular and predictable attendance.

The Ideal Candidate for This Role:

Knowledge, Skills, Education, Experience, and Physical Qualifications Required: High School Diploma or equivalent Strong sales ability Excellent verbal and written communication skills Demonstrated customer service skills Working knowledge of Microsoft Word and Excel applications Open availability 8am-6pm M-F and 9am-1pm Saturday (central time) Desired: Knowledge of pricing and various underwriting requirements 1+ years of experience in mortgage loan origination Active Mortgage Originator with a pipeline This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results. Candidates must possess unrestricted work authorization and not require future sponsorship.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

To obtain compensation and benefit information related to this specific role, e-mail FNBO at [e-mail]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20261424

Registration Requirement: This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Grow Your Career with FNBO!

For 170 years, our holding company - First National of Nebraska (FNNI) - has grown to more than 4,500 employees with locations in nine states and $35 billion in assets. We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, Missouri, South Dakota, Texas and Wyoming. FNBO (First National Bank of Omaha) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve. Whether you're just beginning your career or taking it to the next level, you'll find your fit here.

Bilingual Careers Internships & Trainee Program

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. We strive to represent the communities in which we serve. Learn more here. FNBO endeavors to make our site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Solution One via either email or phone using the contact information below. Online (Primary Response Hours: M-F, 8a-5p Central) [e-mail] Phone (Available: M-F, 10a-2p; Central) [phone] [phone]