Mortgage Loan Originator

Fifth Third Bank, N.A.; Westerville (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Fifth Third Bank, National Association in Westerville, OH is seeking a Mortgage Loan Originator to manage residential loan applications from start to close. You will build referral networks, coordinate with processing teams, and ensure accurate documentation for timely closings.

Role requires knowledge of mortgage guidelines, Fannie Mae forms, and SAFÉ Act/NMLS compliance, with incentive-based compensation and benefits. Westerville location; full-time employment.

Qualifications

• High school diploma or equivalent required; a four-year degree is preferred.
• Knowledge of conventional and/or government lending guidelines.
• Experience with residential mortgage processing, underwriting, and closing.
• Familiarity with federal lending regulations for real estate lending.
• Minimum 2 years of mortgage lending experience.
• Established local referral sources and mortgage sales of $1M per month.
• Strong organizational, written, and verbal communication skills.
• Proven computer skills and basic sales techniques.

Responsibilities

• Develop referral contacts with realtors, builders, and professionals.
• Maintain knowledge of Fifth Third Mortgage policies and processing.
• Handle loan products, processing, underwriting, and guidelines.
• Follow escalation protocols for exceptions.
• Capture applications using Fannie Mae Form 1003 on laptop.
• Use laptop for daily rates, credit reports, and Loan Prospector responses.
• Assemble loan packages and deliver within management timeframes.
• Manage pipeline through closing and compile reports.
• Provide timely updates to branches and applicants.
• Maintain high customer service and manage expectations.
• Attend Consumer Lending meetings as required.

Skills

Mortgage lending

Sales skills

Communication

Teamwork

Computer skills

Referral sources

NMLS SAFÉ Act

Education

High school diploma or equivalent

Four-year college degree preferred

Job description

Westerville, OH

Full time

R72672

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop referral contacts (realtors, builders, professional and personal contacts).

• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.

• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.

• Follow defined protocol for escalation exceptions.

• Take applicant applications by completing Fannie Mae form 1003 on the laptop.

• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.

• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.

• Manage pipeline for all originated loans through closing and complete required management reports.

• Communicate with branches and/or applicants of providing timely updates and progress reports.

• Maintain high levels of customer service while managing each applicant's and support staff's expectations.

• Attend and participate in all Consumer Lending meetings as required by management.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• High school diploma or equivalent mandatory. Four-year college degree preferred.

• Knowledge of conventional and/or government lending guidelines.

• Knowledge of residential mortgage processing, underwriting, and closing procedures.

• Knowledge of federal lending regulations governing real estate lending.

• Must have at least 2 years of mortgage lending experience.

• Must have an established book of local referral sources.

• Must have existing mortgage sales of $1 million per month.

• Demonstrated organizational skills.

• Strong written and verbal communications skills.

• Demonstrated teamwork and customer service skills.

• Proven computer skills.

• Basic sales technique skills.

• Strong desire to excel in a competitive environment.

• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

#LI - TM2

Mortgage Loan Originator

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Westerville, Ohio 43081

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

Fifth Third is a bank that's as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.