Mortgage Loan Originator

Unified Bank; Powhatan Point (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Unified Bank in Ohio is seeking a Mortgage Loan Officer to manage customer relationships at assigned banking centers, grow the mortgage loan portfolio, and attract new mortgage customers through real estate partnerships.

You will maintain exceptional customer experiences, coordinate with Mortgage Lending Executive, ensure complete loan documentation, and participate in community activities to promote bank products.

Qualifications

• Bachelor's degree in Business/Finance or related field preferred.
• 3–5 years of lending/origination experience.
• Exceptional leadership and coaching skills.
• Experience with Microsoft Office products; active NMLS required.

Responsibilities

• Develop mortgage loan portfolio and attract mortgage customers by building relationships with the real estate community.
• Maintain an exceptional customer experience at all contact points and support risk management and compliance.
• Coordinate with Mortgage Lending Executive and prepare detailed loan information as requested.
• Identify cross-selling opportunities and ensure documentation is complete for prompt loan decisions.
• Participate in community activities to promote Unified Bank and its products.

Skills

Leadership

Communication

Customer service

Team motivation

Education

Bachelor's degree in Business/Finance

Tools

Microsoft Office

Job description

Responsible for creating better lives and futures for the people and communities that we proudly serve. Manages Customer Relationships at assigned Banking Centers. This position increases the mortgage loan portfolio, develops business contacts and attracts mortgage customers.

FLSA Status:

Commission

Reporting Relationships:

Reports directly to the Mortgage Banking Executive

Duties and Responsibilities:

• Conducts self according to the UNIFIED Way.
• Attracts new mortgage loan applications by developing relationship with the real estate community and makes sales calls to prospective customers.
• Develops a networking strategy to identify prospects.
• Develops and implements a call strategy in order to contact prospects.
• Creates convenience by promptly answering customer calls and meeting with customers based on times which are convenient for the customer. (Includes times outside of normal business hours).
• Expands customer relationships by proactively reviewing customer needs.
• Make recommendations and provides mortgage advice to customers.
• Maintains an exceptional customer experience at all points of contact, both externally and internally.
• Serves as the liaison between the customer and the other areas of the Bank to meet the customer’s needs and resolve any customer issues.
• Identifies depository and other cross-selling opportunities for the customer.
• Ensures all documentation is in place for prompt decision making related to the loan process.
• Coordinates and communicates regularly with the Mortgage Lending Executive.
• Provides and prepares detailed loan information as requested.
• Actively participates in, and supports, Community Activities to promote the Bank and its products.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, including, but not limited to the Bank Secrecy Act, the Community Reinvestment Act (CRA), Equal Credit Opportunity Act, Lending Regulations, Deposit Regulations, etc.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Performs other related duties as assigned.

Qualifications:

• Bachelors Degree in Business/Finance and/or 5 years of relevant experience in the Banking Industry preferred
• 3 to 5 years of lending/origination experience
• Exceptional Leadership and Coaching skills
• Experience with Microsoft Office products
• Must maintain an active NMLS

Work Requirements:

• Exceptional Business Communication Skills (both verbal and written)
• Effective Ability to manage and motivate others
• Exceptional Organizational Skills
• Proficient computer and typing skills
• Exceptional Customer Service ability
• Highly Detail Orientated
• Strong ability to work Independently and as part of a Team