Mortgage Loan Originator

EVERWISE CREDIT UNION; Crawfordsville (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

EVERWISE CREDIT UNION is seeking a Mortgage Loan Officer to assist members in understanding mortgage options and help them through the loan process. The role involves building relationships with community partners, maintaining communication with members, and ensuring compliance with regulations. Candidates should have at least 1 year of mortgage experience and possess strong sales skills.

This position offers opportunities for growth within the credit union and requires some travel for meetings and networking.

Qualifications

• 1+ year experience in a mortgage-related field.
• 1+ year sales experience.
• Experience using a mortgage loan management system is required.

Responsibilities

• Assist members to understand their mortgage goals.
• Develop relationships with realtors and community partners.
• Complete thorough loan applications and maintain communication with members.

Skills

Excellent interpersonal and communication skills

Sales skills

Proficient in Microsoft Office

Knowledge of mortgage systems applications

High attention to detail

Strong time management skills

Knowledge of financial institution products

Education

High School Diploma or GED

Tools

Encompass

Job description

Position Summary

The Mortgage Loan Officer will assist members to understand their goals and recommend mortgage loan products that best meet their needs and financial goals. The incumbent will gather and evaluate all necessary preliminary financial information, submit complete loan applications, communicate with the member throughout the process, and build and manage relationships with potential business affiliates to gain leads and opportunities in target markets to further credit union growth.

Primary Responsibilities and Duties

1. Present a professional image and demeanor when representing the Credit Union.
2. Responsible for meeting minimum production and individual goals, as defined by the sales manager.
3. Develop and manage a sales plan to generate new business opportunities.
4. Develop and manage long‑term relationships with local realtors, builders and other community partners.
5. Develop relationships with branch managers, internal business partners, and other team members to cultivate business with existing and potential referral sources.
6. Responsible for participating in Realtor and Builder associations to develop relationships within the community.
7. Educate and advise members on the mortgage process and specific programs.
8. Maintain ongoing communication with members, including guidance through the application process and status updates of the mortgage loan.
9. Complete a thorough, accurate loan application on the loan origination software, pull member’s credit information, reconcile all liabilities with member, send accurate information to automated underwriting system (DU), and obtain all required documentation.
10. Comply with all state and federal regulations including RESPA, HMDA, TRID and Fair Lending Practices and credit union policies and procedures.
11. Maintain in depth knowledge of all Everwise products and services to promote and cross‑sell.

Important Disclaimer Notice

The contents listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. Everwise Credit Union reserves the right to revise this job description at any time.

Knowledge / Skills

• Excellent interpersonal and communication skills.
• Sales skills with ability to build internal and external relationships.
• Proficient use of Microsoft Office and mortgage systems applications, including but not limited to Encompass and additional vendor website applications.
• Familiarity with secondary market underwriting guidelines and knowledge of automated underwriting system (DU).
• High attention to detail, accuracy and organizational skills.
• Strong prioritization and time management skills.
• Comprehensive knowledge of financial institution products and services.

Minimum Requirements

• High School Diploma or GED.
• 1+ year experience in a mortgage‑related field.
• 1+ year sales experience.
• Experience using a mortgage loan management system is required; Encompass experience highly preferred.
• Must be registered with an active NMLS License ID or meet registration requirements with the Nationwide Mortgage Licensing System to obtain an NMLS License ID.
• Requires some travel for client meetings, networking, and real estate events.

Equal Opportunity Employer

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.