Mortgage Loan Originator

First Financial Bank; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

First Financial Bank is seeking a Mortgage Loan Originator to originate residential mortgage loans through an established referral network, branches, and marketing efforts. The role requires self-sourcing leads, presenting suitable products, and ensuring timely disclosures and closings.

You will manage the loan process from application to funding, maintain compliant documentation, and provide ongoing relationship servicing to existing customers.

Qualifications

• Minimum of 2 years’ experience originating residential mortgages, 4 years preferred.
• Must have existing referral network established to provide mortgage leads.
• Must have prior experience using loan originating software and MS Office products.
• Strong product knowledge and underwriting requirements for Conventional and Government (FHA, VA, USDA) mortgage programs.
• Bachelor’s degree (B.A.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
• Must have or ability to obtain Mortgage Loan Originator License with NMLS.
• Must be trained in all areas of mortgage lending.
• Must maintain employer and industry required continuing education.

Responsibilities

• Originate mortgage loans sourced through referral partners, branches, and marketing efforts.
• Self-source mortgage leads, convert into applications, and present mortgage products.
• Ensure timely loan closing and funding; oversee documentation and processing.
• Provide ongoing relationship servicing to maintain goodwill and gain additional business.
• Promote and cross-sell other bank products as appropriate to customer requirements.

Skills

Mortgage lending

Networking

CRM management

Customer service

Education

Bachelor's degree

Tools

Loan origination software

MS Office

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

As a First Financial Bank (FFB) Mortgage Loan Originator, you will originate mortgage loans sourced through your established referral partners, our retail banking branches, internal departments, and marketing efforts to builders, realtors, and other referral sources. The position will be required to self-source mortgage leads, convert into applications, present personalized mortgage products and solutions to potential customers, produce required disclosures, procure intent to proceed, collect borrower documents needed to satisfy loan conditions, and work with internal departments to ensure a superior customer experience and timely loan closing.

Essential Functions/Responsibilities:

• Consistently achieves monthly loan production volume as specified in the MLO Agreement.
• Generates new business to assist in meeting established profitability goals.
• Responsible for developing and maintaining business plan for growth of this business area.
• Networks with assigned bank branches, internal departments, employees, local organizations/businesses, realtors, builders, and other referral sources to generate mortgage leads.
• Evaluates needs of potential customers and offers appropriate mortgage products and services, or provides referral to appropriate specialist within the Bank.
• Prepares and compiles mortgage application and information for processing of mortgage loan applications generated.
• Ensures completeness of loan documentation.
• Oversees timely closing and funding of loans.
• Provides ongoing relationship servicing with current mortgage customers to maintain goodwill and gain additional business.
• Responds to mortgage inquiries and requests regarding accounts from assigned branches.
• Promotes and cross-sells other bank products and services as appropriate to customer requirements.
• Provides data to support marketing and sales promotion programs.
• Works directly with sales manager to assist with CRA loan initiatives in local market.
• Other duties may be assigned.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job:

• Minimum of 2 years’ experience originating residential mortgages, 4 years preferred.
• Must have existing referral network established to provide mortgage leads.
• Must have prior experience using loan originating software and MS Office products.
• Strong product knowledge and underwriting requirements for Conventional and Government (FHA, VA, USDA) mortgage programs.
• Bachelor’s degree (B.A.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
• Must have or ability to obtain Mortgage Loan Originator License with NMLS.
• Must be trained in all areas of mortgage lending.
• Must maintain employer and industry required continuing education.

Preferred Knowledge and Skills:

• Level of Complexity and Scope:
• Degree of Independence and Decision-Making:
• Required Supervisory Responsibilities:
• Physical Requirements:

Compliance Statement:

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.

At first financial bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We believe that how we work is just as important as what we achieve.

Our core values shape everything we do: Doing the right thing Teamwork Mutual respect Wellbeing Excellence.

If you’re looking to be part of a team that values integrity, inclusion, and collaboration—and where your growth matters—you’ll find your future here.