Mortgage Loan Officer - NWA

Arkansas Federal Credit Union; Rogers (AR); Hybride; USD 52 000 - 62 000; Plein temps

Résumé du poste

Arkansas Federal Credit Union is seeking a Mortgage Loan Officer to identify the mortgage needs of our members and borrowers and recommend appropriate financial solutions according to our standards of excellence. This position requires completing mortgage loan applications face-to-face and via phone, and evaluating applications from our website.

The role guides borrowers through the process to closing. The Mortgage Loan Officer will meet with members, build relationships with area real estate

Qualifications

• High school diploma or GED required.
• At least 2 years of mortgage-related experience.

Responsabilités

• Meet with member face-to-face, or communicate via phone or email, gather data and documentation for mortgage applications.
• Evaluate financial and credit situations for applications and determine eligibility.
• Develop relationships with area real estate professionals to locate referral partners and new borrowers.
• Prepare the loan file for processing and coordinate with underwriters to move toward closing.
• Assist borrowers and realtors, attend closings, and ensure compliance with policies and regulations.

Formation

High school or GED

Description du poste

Overview

Working at Arkansas Federal Credit Union

GENERAL DESCRIPTION OF POSITION

The Mortgage Loan Officer identifies the mortgage needs of our members and borrowers and recommends appropriate financial solutions according to Arkansas Federal Credit Union's standards of excellence. This position requires one to complete mortgage loan applications face-to-face and via phone, as well as evaluate applications from the Arkansas Federal website. The Mortgage Loan Officer is responsible for tailoring services to meet the individual needs of each borrower and escorting them through process to closing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Based on our external service standard, the Mortgage Loan Officer, Mortgage Loan Processor, Mortgage Loan Underwriter, and Mortgage Loan Closer/Shipper will each do their part to meet our commitment to the member to have all loan requests processed and closed within the designated time frame.
• Meet with member face-to-face, or communicate via phone or email based on borrower preference, collect data and documentation, as determined by DU and underwriters.
• Connect with area real estate professionals and develop a marketing plan to locate potential referral partners and new borrowers. Continue outreach to develop relationships in effort to solicit mortgage business is expected.
• Evaluate financial and credit situations for applications and determine eligibility.
• Provide borrower and realtor of pre-qualification information in order to execute the best possible negotiations.
• Prepare the loan file for processing by gathering required documentation and information.
• Communicate with borrower, realtors, and third parties as necessary to keep all parties informed for the duration of the process and attend local closing at title closing offices.
• Work with branches to increase business in the community by attending department and branch meetings as indicated by management.
• Maintain professional presentation while attending community and networking events.
• Develop working knowledge of credit union services, policies, procedures, and government regulations concerning mortgage lending.
• Contribute to team efforts and perform any other related duties as required or assigned.
• Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

• High school or GED
• 2 years related mortgage experience

EEO Statement

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.