Mortgage Loan Officer - Client-Focused Lending Expert

West Capital Lending; Chandler (AZ); On-site; USD 50,000 - 85,000; Full time

Job summary

West Capital Lending in Chandler, AZ is looking for a motivated Loan Officer to assist clients through the loan application process, assess creditworthiness, and provide expert guidance on loan products. You will work with clients to gather documentation, explain options, and coordinate with underwriters to finalize approvals.

You will ensure compliance with regulations, maintain strong client relationships, and drive loan closings while meeting sales goals.

Qualifications

• Proven experience as a Loan Officer or in a similar role (minimum 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills for building client relationships.
• Detail-oriented with strong organizational skills and ability to multitask.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and loan processing software.

Responsibilities

• Assess loan applications and determine creditworthiness by reviewing financial documents and credit reports.
• Provide guidance on loan products, terms, and eligibility.
• Process loan applications, verify data, and ensure forms are completed accurately.
• Establish and maintain relationships with clients and deliver outstanding service.
• Explain loan options, repayment terms, and risks to clients.
• Collaborate with underwriters, processors, and team members for a smooth approval.
• Stay updated on industry regulations, policies, and market trends.
• Monitor loan progress and assist clients with questions or issues.
• Help achieve individual and team sales goals by promoting and closing loan products.

Skills

Loan product knowledge

Client relations

Credit analysis

Regulatory compliance

Documentation review

Education

NMLS license

Tools

MS Office

Loan processing software

Job description

West Capital Lending in Chandler, AZ is looking for a motivated Loan Officer to assist clients through the loan application process, assess creditworthiness, and provide expert guidance on loan products. You will work with clients to gather documentation, explain options, and coordinate with underwriters to finalize approvals.

You will ensure compliance with regulations, maintain strong client relationships, and drive loan closings while meeting sales goals.