Mortgage Loan Officer - (Belmar, Cherry Creek or Quincy Place)

Westerra Credit Union; Denver (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

Westerra Credit Union is seeking a Mortgage Loan Officer to assist members through the mortgage application process. This remote role involves generating leads, managing relationships, and achieving loan origination goals. Join a community-focused team that values growth and education, offering competitive salary and comprehensive benefits.

Benefits

Health insurance

Dental insurance

Life insurance

PTO

401(k)

Educational reimbursement

Parental leave

Mental health resources

Home office reimbursement

Development programs

Qualifications

• 2-4 years of mortgage origination experience with a proven funding record.
• NMLS Registration.

Responsibilities

• Assist members through the mortgage application process.
• Generate referrals and manage leads.
• Achieve a production goal of $2,000,000 in closed loans per month.

Skills

Sales and marketing skills

Excellent communication

Detail-oriented

Organizational skills

Time management skills

Ability to work independently

Tools

Mortgage Cadence

MS Office

Job description

Mortgage Loan Officer - (Belmar, Cherry Creek or Quincy Place)

Join Westerra Credit Union as a Mortgage Loan Officer in Belmar, Cherry Creek, or Quincy Place. Be among the first 25 applicants to apply and contribute to our community-focused team.

About Westerra

At Westerra Credit Union, every employee matters. Our team embodies qualities like HONORABLE, INVENTIVE, and CURIOUS, making us GREAT. We foster an environment where everyone can bring their authentic self to work and grow together. Founded in 1934 by schoolteachers, we are committed to a culture of learning, growth, and community engagement.

Role Overview

The Member Direct Mortgage Loan Officer assists members through the mortgage application process, develops leads from current members and referral sources, and collaborates with call center partners to provide excellent service. The role involves outbound calls, managing leads, and meeting loan origination goals.

Responsibilities

1. Collaborate with contact center teams to serve members’ mortgage needs.
2. Build relationships with existing and new borrowers to generate referrals.
3. Make outbound calls from provided lead sources.
4. Promote Westerra’s mortgage products and portfolio.
5. Manage leads using established tools to maximize conversions.
6. Conduct detailed interviews to assess financial needs and advise on suitable products.
7. Maintain knowledge of agency guidelines and loan programs.
8. Evaluate and structure mortgage applications, guiding members through the process.
9. Analyze credit profiles and ensure compliance with all disclosure and documentation requirements.
10. Communicate effectively with all parties involved in transactions.
11. Document all communications accurately in the Loan Operating System (LOS).
12. Maintain confidentiality and adhere to quality standards.
13. Achieve a production goal of a minimum of $2,000,000 in closed loans per month after six months.
14. Engage in ongoing education and compliance training.
15. Complete required reports and support team members as needed.

Qualifications

• 2-4 years of mortgage origination experience with a proven funding record.
• NMLS Registration.

Skills & Abilities

• Sales and marketing skills with excellent communication.
• Strong computer skills, including LOS (preferably Mortgage Cadence), MS Office, and underwriting tools.
• Detail-oriented with organizational and time management skills.
• Ability to work independently and handle complex problems.
• Understanding of mortgage guidelines and ability to influence timelines.

Work Environment & Benefits

• Remote role with minimal external field work.
• Competitive salary with incentives.
• Comprehensive benefits including health, dental, life insurance, PTO, 401(k), educational reimbursement, parental leave, mental health resources, home office reimbursement, and development programs.

Additional Details

Employment is full-time at an entry level with a focus on finance and sales within the banking industry. Applications are accepted continuously.