Mortgage Loan Officer

Fifth Third Bank; Westerville (OH); Presencial; USD 45.000 - 75.000; Jornada completa

Descripción de la vacante

Fifth Third Bank is seeking a Mortgage Loan Officer to originate residential loans through outside referrals. You will manage the loan life cycle from application through closing, ensuring compliance with policies and risk guidelines while delivering strong customer service.

The role requires knowledge of loan products, processing, underwriting, and closing procedures, plus SBA/consumer lending awareness, with emphasis on accurate documentation and timely communication with branches and

Formación

• High school diploma or equivalent mandatory; four-year college degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting and closing procedures.
• Familiarity with federal lending regulations governing real estate lending.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Demonstrated teamwork and strong customer service orientation.
• Proven computer skills and familiarity with loan origination software.
• Basic sales techniques and drive to excel in a competitive environment.
• S.A.F.E. Act registration required via NMLS.

Responsabilidades

• Develop referral contacts such as realtors and builders.
• Maintain knowledge of Fifth Third Mortgage policies and loan products.
• Process residential loans from application to closing according to guidelines.
• Escalate exceptions following defined protocol.
• Take applications using Fannie Mae Form 1003 on a laptop.
• Use the laptop for daily rate checks, credit reports and loan transmission.
• Collect documentation and deliver loan packages within management timelines.
• Manage loan pipelines through closing and prepare reports.
• Provide timely updates to branches and applicants.
• Maintain high levels of customer service and manage expectations.
• Attend Consumer Lending meetings as required.

Conocimientos

Communication skills

Teamwork

Customer service

Sales basics

Computer skills

Educación

High school diploma or equivalent

Bachelor's degree preferred

Descripción del empleo

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop referral contacts (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
• Follow defined protocol for escalation exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with branches and/or applicants of providing timely updates and progress reports.
• Maintain high levels of customer service while managing each applicant's and support staff's expectations.
• Attend and participate in all Consumer Lending meetings as required by management.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• High school diploma or equivalent mandatory. Four-year college degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Mortgage Loan Officer

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Westerville, Ohio 43081

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.