Mortgage Loan Officer

NEXA Lending; United States; Remote; USD 70,000 - 120,000; Full time

Job summary

NEXA Lending is seeking a Mortgage Loan Officer for a full-time, remote role. You will originate residential mortgage loans, guide borrowers from first contact to closing, and liaise with processing and underwriting teams to ensure regulatory compliance and timely closings.

Responsibilities include prospecting leads, conducting borrower consultations, gathering documentation, and educating clients on loan options. A strong focus on customer service and meeting production goals is essential.

Qualifications

• Experience as Loan Officer or similar mortgage origination role.
• Knowledge of the mortgage industry, regulations, loan products and market trends.
• Hands-on experience in mortgage lending processes: application intake, documentation, coordination with processing and underwriting.
• Understanding of underwriting guidelines and ability to structure files meeting investor standards.
• Active NMLS license (or eligibility) and any state licenses for target markets.
• Proficiency with mortgage LOS systems, document management tools, and common office software.
• Ability to work independently in a remote environment and manage multiple files.
• Prior experience in residential mortgage lending, banking, or financial services is preferred.
• High school diploma required; associate/bachelor’s degree in business/finance is a plus.

Responsibilities

• Prospect and follow up with leads; conduct borrower consultations.
• Gather and review financial documentation; recommend loan products.
• Coordinate with processing and underwriting to keep loan pipelines moving.
• Monitor pipelines and ensure files meet regulatory and company requirements.
• Educate borrowers on loan options and requirements; resolve issues to ensure timely closings.
• Maintain high standards of customer service and positive client experiences.

Skills

Customer service

Clear communication

Trust building

Attention to detail

Education

High school diploma

Associate or Bachelor degree in business/finance

Tools

Mortgage LOS systems

Document management tools

Office software

Job description

Company Description NEXA Lending is a nationwide mortgage company headquartered in Mesa, Arizona, serving borrowers across multiple states under its NMLS#1660690 and related state licenses. The company focuses on delivering accessible, compliant, and transparent residential mortgage solutions tailored to diverse client needs. NEXA Lending emphasizes efficient processes, technology-enabled service, and strong regulatory adherence in every transaction while providing one of the HIGHEST COMPENSATION PLANS UP TO 100% OF THE REVENUE and COMPETITIVE INTEREST RATES. Team members work within a structured, well-regulated environment supported by national and state-level oversight, offering stability and clear professional standards for mortgage professionals.

Role Description The Mortgage Loan Officer is a full-time, remote role responsible for originating residential mortgage loans and guiding clients through the lending process from initial contact to closing. Day-to-day tasks include prospecting and following up with leads, conducting borrower consultations, gathering and reviewing financial documentation, and recommending appropriate loan products. The role involves coordinating with processing and underwriting teams, monitoring loan pipelines, and ensuring files meet regulatory and company requirements. The Mortgage Loan Officer will maintain high standards of customer service, educate borrowers on loan options and requirements, and proactively resolve issues to ensure timely closings and positive client experiences.

Qualifications

• Experience as a Loan Officer or in a similar mortgage origination role, with a strong understanding of lending practices.
• Knowledge of the Mortgage Industry and familiarity with current regulations, loan products, and market trends.
• Hands-on experience in Mortgage Lending processes, including application intake, documentation, and coordination with processing and underwriting.
• Understanding of Underwriting guidelines and the ability to structure and present files that meet investor and regulatory standards.
• Strong Customer Service skills, including clear communication, responsiveness, and the ability to build trust with diverse borrowers.
• Active NMLS license (or eligibility to obtain), and any required state licenses for target markets.
• Proficiency with mortgage LOS systems, document management tools, and common office software.
• Ability to work independently in a remote environment, manage multiple files, and meet deadlines and production goals.
• Prior experience in residential mortgage lending, banking, or financial services is preferred.
• High school diploma required; associate or bachelor’s degree in business, finance, or a related field is a plus.