Mortgage Loan Officer

F-Prime Capital; Omaha (NE); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

100% paid medical and dental benefits

Generous FTO policy

Paid parental leave

Downtown SF and Omaha locations

Job summary

Unison is seeking an experienced Mortgage Loan Officer in the Omaha area to originate our Mortgage Hybrid/Equity Loan. This hybrid role requires three days in the Omaha office and involves guiding customers through loan options while ensuring regulatory compliance.

You will collaborate with internal teams to improve loan delivery and customer satisfaction. You must be licensed or registering as a loan officer, with recent mortgage experience and strong attention to detail.

Qualifications

• Be a registered and/or licensed officer.
• 2 years sales experience in a contact center environment.
• Candidate must be located in the Omaha, NE metro area and be able to work in the office 3 days per week (Tue-Thu).
• Have strong attention to detail, quality, and compliance skills.
• Previous, recent mortgage experience required.

Responsibilities

• Conduct complete and thorough loan applications, request customer documents, maintain understanding of loan parameters and underwriting guidelines.
• Track customer contact and update conversation logs with pertinent information.
• Resolve problems throughout the loan process.
• Review and explain Loan Estimate (LE), Closing Disclosures (CD), and mortgage documentation.
• Ensure all mortgage regulations and laws are adhered to.
• Maintain MLO license and schedule continuing education.
• Collaborate with internal and external partners to complete mortgage transactions efficiently.
• Attain established productivity targets and minimize compliance defects.
• Maintain customer satisfaction and de-escalate concerns.
• Work with teams to identify and solve friction points to improve delivery speed and quality.

Skills

Attention to detail

Compliance

Analytical skills

Time management

Sales experience

NMLS license

Job description

About the role:

As an experienced Mortgage Loan Officer your mission is to originate and promote our new and unique Mortgage Hybrid/Equity Loan, following processes and procedures to ensure Unison’s underwriting guidelines fully comply with applicable mortgage laws and regulations. You will also be responsible for collecting information and recommending a financial product that provides a tangible benefit for our customers to help them achieve their financial goals.

This is a hybrid position with a requirement of 3 full days in our Omaha, Nebraska office.

Responsibilities:

• Conduct complete and thorough loan applications, request customer documents, maintain deep understanding of loan parameters and underwriting guidelines
• Track customer contact and updates conversation logs with pertinent information
• Resolve problems throughout the loan process
• Review and explain Loan Estimate (LE), Closing Disclosures (CD), and mortgage documentation
• Ensures all mortgage regulations and laws are strictly adhered to
• Maintain MLO license, working with your manager to schedule continuing education while balancing the needs of the department
• Effectively collaborate with internal and external partners to complete mortgage transactions efficiently
• Attain next level of established productivity targets
• Maintain customer satisfaction and demonstrate a professional ability to de-escalate customer concerns
• Originate loans with high degree of quality and attain zero compliance defects
• Work with various teams to identify and solve friction points in the process to improve speed of delivery with excellent application quality
• Other duties as assigned

About you:

You enjoy helping customers solve their financial needs. You understand what your customers need and provide appropriate solutions. You like to learn new things and enjoy the challenge of doing so. You are creative and thrive in complex and uncertain environments and are ready to innovate the home financing space.

• Be a registered and/or licensed officer
  • If you are currently a registered LO, you will need to take the 20 hour NMLS course, and pass the licensing exam. You will also be required to hold state licenses in the states that we do business in
• If you are currently a licensed Loan Originator, we will work with you to complete the transfer of your applicable licenses
• Candidate must be located in the Omaha, NE metro area and be able to work in the office 3 days per week (Tues-Thurs)
• 2 years sales experience in a contact center environment
• Have strong attention to detail, quality, and compliance skills
• Strong analytical and problem solving, and time management skills
• Previous, recent mortgage experience required

We recognize that people come with experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to innovation and excellence.

Why join us?

The Unison team draws on a deep and wide range of talent across several disciplines. Visionaries in investment management, product development, and financial technology are joined by innovative real estate and consumer finance experts creating a unique culture.

Perks for the Unison employee include: competitive salaries, 100% paid medical and dental benefits, generous FTO policy, paid parental leave program, and fantastic downtown SF and Omaha locations.

About us:

Unison is a San Francisco-based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through the Unison Agreement, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Facebook, Instagram, LinkedIn, Twitter and YouTube.

We have expanded our offering to 30 states, surpassed the $5B mark in real estate investments and partnered with over 7K customers through our HomeOwner programs. This tremendous growth was recognized by the Deloitte Technology Fast500 awards two years in a row as well as being included in the most recent Forbes Fintech50.

Unison provides equal employment opportunity to all individuals regardless of their race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by state, federal, or local law.